Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and develop AI Bot solutions for a cutting-edge Contact Centre.
- Company: Leading retail company in the UK with a focus on innovation.
- Benefits: Performance bonuses, discounts, and a supportive team culture.
- Why this job: Join a dynamic team and shape the future of cloud communication.
- Qualifications: Experience in CCaaS platforms and strong analytical skills.
- Other info: Permanent position with opportunities for professional growth.
The predicted salary is between 48000 - 72000 £ per year.
A leading retail company in the UK is seeking a Senior Developer for a permanent position to integrate and develop AI Bot solutions for their Contact Centre. This role is crucial in enhancing cloud-based communication infrastructure.
Candidates should possess a strong background in architecting Contact Centre solutions and experience with CCaaS platforms. The position requires excellent communication skills and analytical thinking.
Benefits include a company performance bonus, discounts, and a supportive team environment.
Senior CCaaS & Genesys Cloud AI Bot Architect in Leicester employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CCaaS & Genesys Cloud AI Bot Architect in Leicester
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with CCaaS and Genesys Cloud. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! Create a portfolio or a project that highlights your experience with AI Bot solutions and Contact Centre architecture. This will not only impress potential employers but also give you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on your communication skills. Since this role requires excellent communication, practice explaining complex concepts in simple terms. We want you to shine when discussing your analytical thinking and problem-solving abilities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior CCaaS & Genesys Cloud AI Bot Architect in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CCaaS platforms and AI Bot solutions. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing cloud-based communication infrastructure and how your background makes you the perfect fit for our team.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. We appreciate well-structured writing that reflects your analytical thinking!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Next
✨Know Your Tech Inside Out
Make sure you’re well-versed in CCaaS platforms and Genesys Cloud AI Bot solutions. Brush up on the latest trends and technologies in cloud-based communication infrastructure, as this will show your passion and expertise during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've architected Contact Centre solutions. Think about challenges you faced and how you overcame them. This will demonstrate your analytical thinking and ability to tackle complex issues.
✨Communicate Clearly and Confidently
Since excellent communication skills are a must for this role, practice articulating your thoughts clearly. Use simple language to explain complex concepts, and don’t hesitate to ask clarifying questions if needed during the interview.
✨Emphasise Team Collaboration
Highlight your experience working in supportive team environments. Share stories that illustrate how you’ve collaborated with others to achieve common goals, as this aligns with the company’s values and culture.
