At a Glance
- Tasks: Lead a team to protect assets and ensure a secure retail environment.
- Company: Join a dynamic retail company focused on loss prevention excellence.
- Benefits: Enjoy discounts, bonuses, health services, and career development opportunities.
- Other info: Flexible hours with opportunities for growth and mentorship.
- Why this job: Make a real impact while developing your leadership skills in a hands-on role.
- Qualifications: Previous experience in security or loss prevention and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
The Role
As a Loss Prevention Team Leader, you'll play a vital role in protecting our colleagues, customers, and company assets within your store. You'll be instrumental in fostering a centre of excellence for Loss Prevention Officers (LPOs), ensuring high standards, effective training, and strong team leadership. This is a hands-on role where you’ll directly impact the success of your team and contribute to maintaining a secure retail environment.
What You’ll Take On
- Liaise regularly with the Loss Prevention Manager and daily with Store Management to safeguard company assets.
- Develop your store into a training hub for new LPOs, ensuring compliance and skill development.
- Manage the day-to-day operations of the store LPO team, taking full ownership of their performance.
- Assist in the recruitment and induction of new LPOs, conducting initial telephone interviews and in-store training.
- Conduct 30/60 day reviews for all new LPOs within your team, acting as their dedicated mentor.
- Ensure your team adheres to all Next security procedures & policies.
- Manage and amend the store's LPO rotas, including cover for holidays, sickness etc.
- Maintain strong communication channels with store management and the Loss Prevention Manager to deliver expected service levels.
- Cover selected Senior LPO duties during their absence or holidays.
- Support the Regional Loss Prevention Manager and Loss Prevention Manager with LPO audit visits in your store.
- Facilitate effective communication between your team, store management, and relevant retail crime reduction partnerships (e.g., Shopping Centres/Retail Parks/Town Centre Security & Police).
- Ensure all major external thefts are reported promptly, escalated to the LP Department and Police when necessary, encouraging intelligence sharing through various platforms.
What You’ll Bring
- We're looking for an enthusiastic and proactive individual with a keen eye for detail and a passion for loss prevention.
- Flexibility to travel to other stores within the region and work 5 out of 7 days, including weekends and evenings.
- A hardworking and self-motivated approach with unquestionable integrity.
- Excellent time management skills and the ability to thrive under pressure.
- A strong ability to demonstrate initiative.
- Confident and effective verbal communication skills, with a good level of tact and diplomacy.
- A minimum of 12 months' previous security or loss prevention experience.
- The ability to interpret and understand company stock loss data.
- Good literacy and numeracy skills, including experience working with figures, understanding percentages, and following written instructions.
Benefits
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (when purchased through NEXT).
- Company performance based bonus.
- Sharesave scheme.
- 10% off most partner brands & up to 15% off Branded Beauty.
- Early VIP access to sale stock.
- Access a digital GP and other free health and wellbeing services.
- Financial Wellbeing – Save, track and enhance your financial wellbeing.
- Apprenticeship – Grow and develop on the job whilst gaining a qualification.
- Direct to Work – Discount online and instore, collect your items the next day for free from your place of work or local store.
- Support Networks – Access to Network Groups to empower and celebrate each other.
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more.
Loss Prevention Team Leader- Leicester employer: Next
At Next, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. As a Loss Prevention Team Leader in Leicester, you'll benefit from comprehensive training opportunities, a supportive team environment, and attractive perks such as discounts on a wide range of products and access to health and wellbeing services. Join us to make a meaningful impact while enjoying a rewarding career in retail loss prevention.
StudySmarter Expert Advice🤫
We think this is how you could land Loss Prevention Team Leader- Leicester
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Loss Prevention Team Leader- Leicester. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Next. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Loss Prevention Team Leader- Leicester candidates.
✨Directly Apply to Next
Don’t forget to apply for the Loss Prevention Team Leader- Leicester role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Next.
We think you need these skills to ace Loss Prevention Team Leader- Leicester
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Next. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Next.
How to prepare for a job interview at Next
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Next.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Next.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Next.
