At a Glance
- Tasks: Lead product content strategy and transform eCommerce processes using AI and automation.
- Company: Join NEXT, a leading retailer with a dynamic eCommerce team.
- Benefits: Competitive salary, career development, and a vibrant office culture.
- Other info: Fast-paced environment with opportunities for innovation and collaboration.
- Why this job: Make a real impact on customer experience and drive sales growth.
- Qualifications: Experience in eCommerce leadership and strong technical knowledge of product content.
The predicted salary is between 45000 - 55000 € per year.
We are looking for a Product Content & Transformation eCommerce Business Manager to join our eCommerce UK team on a 12 Month FTC (maternity cover). Based onsite from NEXT Head Office in Enderby, Leicestershire!
The Role
As the Product Content & Transformation eCommerce Business Manager, you will be the driving force behind our product content strategy and transformation, using AI and automation to revolutionise our global onboarding processes. You’ll step into a key role within the NEXT eCommerce Department, taking charge of getting products live across UK and international sites while smashing “time to live” KPIs. By spearheading the NEOS development roadmap and collaborating with Trade and Development teams, you will turn bold ideas into scalable realities. Your mission is to bridge the gap between technical innovation and commercial success, perfecting the customer journey to directly amplify sales and funnel performance.
What You’ll Take On
- Lead and manage a team of product content & optimisation specialists based in the UK, and also an offshore admin team based in India.
- Manage the product onboarding process, being the expert in product content and all the features that encompass it (titles, tone of voice, imagery, attribution etc.).
- Ensure product descriptions and titles are optimised for both customer journey and GEO and SEO traffic, along with ensuring imagery and video content are of high quality and drive customer engagement, always striving for perfect product attribution.
- Drive process efficiencies via AI and automation tools improving the time to live and content quality.
- Responsible for developing and maintaining QA dashboards and reports to track key performance metrics, communicating to wider stakeholders issues such as SLA impacts and greenwashing claims.
What You’ll Bring
- Experience of working within an eCommerce leadership role.
- Strong technical knowledge of product content and onboarding processes.
- Experience in collaborating with cross-functional teams and managing relationships with third-party platforms and vendors.
- Proficiency in using eCommerce platforms and analytics tools.
- Analytical mindset with the ability to interpret data, identify trends and implement data-driven strategies.
- Excellent communication skills with the ability to convey complex ideas to both technical and non-technical stakeholders.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- A passion for delivering an exceptional shopping experience and a customer-centric mindset.
eCommerce Business Manager - Product Content & Transformation in Leicester employer: Next
NEXT is an exceptional employer that fosters a dynamic and innovative work culture, particularly within our eCommerce UK team based in Enderby, Leicestershire. We prioritise employee growth through hands-on leadership opportunities and the chance to work with cutting-edge AI and automation technologies, all while ensuring a collaborative environment that values creativity and customer-centric solutions. Join us to be part of a forward-thinking team that not only drives commercial success but also enhances the overall shopping experience for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Business Manager - Product Content & Transformation in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work at NEXT or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with product content and transformation. Bring these along to interviews to demonstrate how you can drive results.
✨Tip Number 3
Be ready to discuss AI and automation! Since this role focuses on revolutionising processes, brush up on how you've used tech to improve efficiency in past roles. It’ll show you’re the right fit for the job.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it’s a great way to ensure your application gets into the right hands quickly.
We think you need these skills to ace eCommerce Business Manager - Product Content & Transformation in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of eCommerce Business Manager. Highlight your experience in product content and transformation, and don’t forget to showcase any relevant achievements that align with our goals at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about eCommerce and how your skills can help us revolutionise our product content strategy. Keep it engaging and personal!
Showcase Your Analytical Skills:Since we love data-driven strategies, make sure to include examples of how you've used analytics to drive success in previous roles. We want to see your analytical mindset in action!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Next
✨Know Your Product Content Inside Out
Make sure you’re well-versed in the specifics of product content and onboarding processes. Brush up on how AI and automation can enhance these areas, as this role is all about driving transformation. Be ready to discuss examples of how you've optimised product descriptions or improved customer journeys in your previous roles.
✨Showcase Your Leadership Skills
As a manager, you'll be leading a team, so it's crucial to demonstrate your leadership style. Prepare to share experiences where you've successfully managed teams, especially in cross-functional settings. Highlight how you’ve fostered collaboration and driven results through effective communication.
✨Be Data-Driven
This role requires an analytical mindset, so come prepared with examples of how you've used data to inform decisions. Discuss specific metrics you've tracked, how you've interpreted trends, and the strategies you've implemented based on your findings. This will show that you can bridge the gap between technical innovation and commercial success.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle real-world challenges in eCommerce. Think about potential scenarios related to product content optimisation or managing tight deadlines. Practise articulating your thought process and decision-making strategies clearly, as this will demonstrate your ability to thrive in a fast-paced environment.
