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- Tasks: Deliver exceptional customer service and create unique shopping experiences.
- Company: Join the iconic Victoria’s Secret team in a vibrant retail environment.
- Benefits: Enjoy flexible hours, 25% discount, and exclusive retailer offers.
- Other info: Access to health services and development opportunities in a fun, fast-paced setting.
- Why this job: Be part of a supportive team and make memorable moments for customers.
- Qualifications: Passion for retail and eagerness to learn about products.
The predicted salary is between 12 - 13 £ per hour.
9hrs p/w; Sun 12:00 - 16:30; Thu 17:00 - 21:30
As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast‑paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience. No two days are ever the same, which is part of the fun – here’s what you can expect…
- Customer Service – your passion for our products will help you deliver an exceptional experience to all customers, from finding the perfect product to completing the purchase at the till.
- Brand Bra Experience – you’ll provide our signature bra fitting experience, giving customers expert advice on their size and the styles that suit their needs best.
- Visual Merchandising – with the training provided, you’ll own the merchandising and presentation of our products, helping customers find what they need and discover new items.
- Store Standards – you’ll maintain store standards both front and back, including managing deliveries, stock replenishment, loss prevention, and adherence to health & safety procedures.
About You
- Passion for retail – you love all aspects of retail and enjoy creating a unique experience for every customer.
- Love the customer – you are keen to develop your customer service skills and product knowledge, and eager to participate in our learning programmes.
- Relationships that count – you want to build valued relationships with your team and customers.
- Team Player – you are flexible and supportive, contributing to a positive working environment for all team members.
- Fast is fun – you thrive in a busy environment and can adapt to completing different tasks throughout the day.
About Us
Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and the Next plc group, uniting two global retail leaders to deliver iconic lingerie, seamless service and standout brand storytelling across our stores and digital platforms. We’re home to the world’s most‑loved lingerie, iconic sleepwear, athleisure, swimwear and award‑winning fragrances. Our people create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated.
About the Team
In addition to a supportive team culture, you’ll have access to:
- Flexible working schedules to suit both the business and your lifestyle.
- 25% discount on a wide selection of styles at Victoria’s Secret, Next, Gap in‑store.
- Exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with prizes that run all year round.
- Access to free financial, health and wellbeing services, including 24/7 digital GP.
- Learning and development opportunities and on‑the‑job training.
- Core benefits such as pension contributions and life assurance.
These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support with your application due to a disability or long‑term condition, please email with ‘Workplace Adjustments’ in the subject line.
Sales Associate - V S Lakeside (N115658) in Grays employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - V S Lakeside (N115658) in Grays
✨Tip Number 1
Get to know the brand! Before your interview, dive into Victoria’s Secret’s products and values. This will help you connect with the team and show your passion for delivering that exceptional customer experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to create a unique experience for customers. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've contributed to a positive working environment in the past. Highlighting your flexibility and support for your colleagues will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at Victoria’s Secret.
We think you need these skills to ace Sales Associate - V S Lakeside (N115658) in Grays
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific examples of how you've created unique experiences for customers in the past. We want to see that you’re excited about the role and ready to bring that energy to our team.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service skills in your application. Talk about times when you went above and beyond to help a customer or how you’ve developed relationships with them. This is key for us at Victoria’s Secret!
Be Yourself: We value individuality, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our supportive team culture. Authenticity is always appreciated!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you started on this exciting journey with us at Victoria’s Secret!
How to prepare for a job interview at Next
✨Know Your Products
Before the interview, take some time to familiarise yourself with Victoria’s Secret products. Understand the different types of bras, sizes, and styles. This knowledge will not only impress your interviewers but also show your passion for delivering exceptional customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create unique experiences for every customer, which is key for this role.
✨Emphasise Teamwork
Since being a team player is crucial for this position, be ready to discuss how you’ve contributed to a positive working environment in previous roles. Share stories that highlight your flexibility and support for your colleagues, as this will resonate well with the interviewers.
✨Prepare for a Fast-Paced Environment
Given that the role involves working in a busy setting, think of examples that showcase your ability to thrive under pressure. Discuss how you manage multiple tasks efficiently while maintaining high standards, as this will align perfectly with the fast-paced nature of the job.