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- Tasks: Lead and inspire your team to deliver outstanding customer service and achieve performance targets.
- Company: Join a dynamic retail environment with a focus on people and personal development.
- Benefits: Enjoy 25% off products, flexible working, and access to health and wellbeing services.
- Other info: Flexible shifts and excellent career growth opportunities await you.
- Why this job: Make a real impact by creating a fantastic shopping experience for customers.
- Qualifications: Passion for customer service and experience in leading and motivating teams.
The predicted salary is between 24000 - 30000 £ per year.
Shifts: 17.50 hrs per week; Sun 11:00 - 17:00; Wed 09:00 - 16:45; Thu 15:30 - 20:30
To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role
- Support the Store management team across all product areas, back of house and running the store when needed.
- Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met.
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
- Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team.
- Ensure communication is up-to-date and accurate at all times in order to meet business needs.
About You
- You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivates others, creating a great working atmosphere and team spirit.
- You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers.
- A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives.
- A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others.
- Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
- Confident when dealing with people issues.
- An effective multi-tasker who can plan, organise and prioritise your workload.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Benefits
- Fantastic rewards for doing a great job and achieving great results.
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (when purchased through NEXT).
- 10% off most partner brands & up to 15% off Branded Beauty.
- Sharesave Scheme.
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at our Staff Shops.
- Access a digital GP and other free health and wellbeing services.
- Life assurance.
- You can register for a discounted health plan for you and your family.
- Financial Wellbeing — Save, track and enhance your financial wellbeing.
- Apprenticeship — Earn, learn and gain a qualification (England stores only).
- Direct to Work — Discount online and instore, collect your items the next day for free from your place of work or local store.
- Support Networks — Access Network Groups to empower and celebrate each other.
- Wellhub — Discounted flexible monthly gym memberships, with apps, PT sessions and more.
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to contact us by email (please include “Workplace Adjustments” in the subject line), or call us on 0116 479 2223.
Sales Manager - Gateshead Home Store (N115019) employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Gateshead Home Store (N115019)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Sales Manager, you'll need to inspire and motivate your team. Try role-playing common scenarios with a friend or family member to build your confidence and refine your approach.
✨Tip Number 3
Be ready to showcase your problem-solving skills during the interview. Think of examples from your past experiences where you successfully tackled challenges. This will demonstrate your ability to adapt and lead effectively in a fast-paced environment.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Manager - Gateshead Home Store (N115019)
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service and team leadership shine through in your application. We want to see how your energy can inspire others and create a fantastic shopping experience!
Tailor Your CV: Make sure your CV highlights your relevant experience in leading and motivating teams. We love seeing specific examples of how you've achieved targets and created a positive atmosphere in previous roles.
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your skills and experiences effectively without any fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Next
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Familiarise yourself with their products and services, especially those related to customer service. This will help you demonstrate your passion for the role and how you can contribute to creating a fantastic shopping experience.
✨Showcase Your Leadership Skills
As a Sales Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led teams in the past, focusing on your coaching and problem-solving abilities. Be ready to discuss how you create a positive atmosphere and support your team in achieving targets.
✨Be Ready for Scenarios
Expect situational questions that assess your ability to handle challenges. Think about times when you've had to adapt quickly or resolve conflicts within a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your decision-making skills.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to the questions and respond thoughtfully. Show that you can engage with people at all levels and remain calm under pressure.