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For Companies At a Glance
- Tasks: Deliver amazing customer service and support in a vibrant retail environment.
- Company: Join the dynamic team at Gap within Next, a global fashion leader.
- Benefits: Enjoy 25% off products, flexible hours, and fantastic learning opportunities.
- Why this job: Be part of a brand that shapes culture and celebrates inclusivity.
- Qualifications: Strong communication skills and a passion for retail are essential.
- Other info: Flexible shifts available; perfect for students looking to gain experience.
Join to apply for the GAP Team Member – Covent Garden role at Next
Overview
VARIOUS SHIFTS AVAILABLE
Responsibilities
- Deliver outstanding customer service and support across sales, fitting rooms and tills
- Drive sales by recommending products and using suggestive sales techniques
- Maintain a clean and organised welcoming store environment
- Follow all store procedures for handling returns, exchanges, and customer concerns
- Support operational processes including restocking, back of house tasks, and store presentation
- Work towards individual and team goals to contribute to overall store success
About You
- Strong communication and interpretation skills
- A customer first mindset and positive attitude
- Ability to learn quickly and adapt in a dynamic retail environment
- Passion for retail and delivering high standards in everything you do
- Flexibility to work evenings, weekends, holidays and varied shifts
About Us
In 2021, Next and Gap were delighted to enter into a joint venture, trading the well-loved Gap brand within the UK. We are looking for Merchandise Assistants to be part of the joint venture business supporting the brand operating within the Next PLC group. Today, Gap is represented globally in more than 1400 stores in over 40 countries, and online with headquarters in New York, London, Shanghai, Tokyo and San Francisco. Our clothing celebrates modern optimistic American style, rich in heritage, crafted with care, where our essentials are iconic, and quality endures. We stand for inclusivity for all; we champion diverse ideas that transcend generations, geographies, and genders. We do more than make clothing, we shape culture.
Team Benefits
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria\’s Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Company performance based bonus
- Early VIP access to sale stock via Direct to Desk
- Life assurance
- Annual Travel Card Loan
- Sample Sales
- Fantastic L&D opportunities
- Flexi-Hour Scheme
- Direct to Work – Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks – Access to Network Groups to empower and celebrate each other
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@lipsy.co.uk (please include \’Workplace Adjustments\’ in the subject line), or call us on 0207 436 2000 and leave a voicemail.
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GAP Team Member - Covent Garden employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GAP Team Member - Covent Garden
✨Tip Number 1
Get to know the store! Before your interview, pop into the Covent Garden store and observe how things run. Notice the customer interactions and the layout. This will help you speak confidently about how you can contribute to the team.
✨Tip Number 2
Show off your customer service skills! During your interview, share specific examples of how you've gone above and beyond for customers in the past. We love a candidate who can demonstrate a customer-first mindset!
✨Tip Number 3
Be flexible and ready to adapt! Retail is dynamic, so highlight your ability to learn quickly and handle various tasks. Mention any experience you have with working varied shifts or in fast-paced environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Next and Gap. Don’t miss out on this opportunity!
We think you need these skills to ace GAP Team Member - Covent Garden
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you’ve gone above and beyond to help customers, as that’s a big part of being a GAP Team Member.
Be Yourself: Let your personality shine through in your application! We’re looking for someone with a positive attitude and a passion for retail, so don’t be afraid to show us who you are and why you love working in this environment.
Tailor Your Application: Make sure to tailor your application to the role. Mention specific responsibilities from the job description, like supporting sales or maintaining store presentation, and explain how your skills match those needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Next
✨Know the Brand
Before your interview, take some time to research Gap and Next. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer service, prepare examples from your past experiences where you delivered outstanding service. Think about times you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your customer-first mindset.
✨Be Ready for Role-Play Scenarios
Interviews for retail positions often include role-play scenarios to assess your sales techniques. Practice suggestive selling by recommending products based on customer needs. This will help you feel more confident during the interview and showcase your ability to drive sales.
✨Emphasise Flexibility and Teamwork
Highlight your flexibility regarding shifts and your ability to work as part of a team. Share examples of how you've adapted to changing environments or collaborated with others to achieve goals. This aligns perfectly with the dynamic nature of retail and the importance of teamwork.