At a Glance
- Tasks: Deliver outstanding customer service and support across sales, fitting rooms, and tills.
- Company: GAP is part of the NEXT family, known for its commitment to employee development.
- Benefits: Enjoy 25% off GAP products and a generous working wardrobe allowance.
- Other info: Flexible shifts available, including evenings and weekends.
- Why this job: Join a fast-paced team and create memorable experiences for customers.
- Qualifications: Strong communication skills and a customer-first mindset are essential.
The predicted salary is between 10 - 12 £ per hour.
SHIFTS YOU ARE APPLYING FOR: 8hrs p/w; Fri 17:00 - 21:00; Sat 17:00 - 21:00
Working as part of a fast‑paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role
As a Sales Associate at GAP you will play a key role in creating a memorable and engaging experience for every customer. You’ll be the face of the brand, connecting with shoppers, sharing product knowledge and supporting store operations across all areas. Your passion for retail and ability to deliver a first‑class service during each interaction will make you an essential part of our team. This role is ideal for someone who enjoys working with people, takes pride in delivering excellent service, and contributes to a collaborative, high‑performing culture.
Responsibilities:
- Deliver outstanding customer service and support across sales, fitting rooms and tills
- Drive sales by recommending products and using suggestive sales techniques
- Maintain a clean and organised welcoming store environment
- Follow all store procedures for handling returns, exchanges, and customer concerns
- Support operational processes including restocking, back‑of‑house tasks, and store presentation
- Work towards individual and team goals to contribute to overall store success
About You:
- Strong communication and interpretation skills
- A customer‑first mindset and positive attitude
- Ability to learn quickly and adapt in a dynamic retail environment
- Passion for retail and delivering high standards in everything you do
- Flexibility to work evenings, weekends, holidays and varied shifts
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Benefits:
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Sharesave scheme
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial wellbeing – save, track and enhance your financial wellbeing
- Apprenticeship – earn, learn and gain a qualification (England stores only)
- Direct to Work – discount online and in‑store, collect your items the next day for free from your place of work or local store
- Support Networks – access network groups to empower and celebrate each other
- Wellhub – discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
GAP Short-Term Temporary Team Member- Westfield White City (N119238) employer: Next
Located in Westfield White City, GAP offers a supportive environment with recognition for great performance. Employees enjoy discounts on various brands and access to health and wellbeing services, fostering a culture of collaboration and high performance.
