At a Glance
- Tasks: Join a fast-paced retail team and deliver outstanding customer service.
- Company: Next, a leading UK fashion retailer with a global presence.
- Benefits: Enjoy flexible hours, discounts, and career development opportunities.
- Other info: Access to exclusive discounts and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Great communication skills and a friendly attitude are essential.
The predicted salary is between 10 - 12 £ per hour.
Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role:
- Offer fast and friendly service at all times, helping our customers to find the perfect products
- Share your passion and knowledge about our amazing products
- Work in all areas of the store, including sales floors, stockrooms and processing deliveries
- Take control of your own development
About You:
- A great communicator who’s always looking for ways you can help
- Friendly, calm and efficient – even on your busiest days
- Excited about the challenge of a varied and fast-paced job
- Flexible, supportive and always ready to go the extra mile
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s Next:
As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months.
About Us:
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland? We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy online from over 70 countries around the world!
About The Team:
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Sharesave scheme
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Flexible Hours Retail Team Member — Fast-Paced Service employer: Next
Next is an exceptional employer that prioritises employee development and offers a vibrant work culture within its fast-paced retail environment. With flexible working options, generous discounts on products, and a commitment to recognising and rewarding hard work, Next provides a supportive atmosphere where team members can thrive and grow in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Hours Retail Team Member — Fast-Paced Service
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Next. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Try out some mock interviews with friends or family. Focus on common retail scenarios and how you'd handle them. This will boost your confidence and help you articulate your thoughts clearly during the real deal.
✨Tip Number 3
Be yourself! When you’re in the interview, let your personality shine through. They want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for customer service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Flexible Hours Retail Team Member — Fast-Paced Service
Some tips for your application 🫡
Show Your Personality:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and retail. A friendly tone can make a big difference!
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience you have in fast-paced environments or customer service. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if you need to, and make sure your answers are easy to read. We appreciate straightforwardness, especially when it comes to your availability and flexibility.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits there!
How to prepare for a job interview at Next
✨Know the Company
Before your interview, take some time to research the company. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since this role focuses on outstanding service, prepare examples from your past experiences where you provided excellent customer service. Think about times when you went the extra mile for a customer or resolved a challenging situation. Be ready to share these stories during your interview.
✨Practice Common Interview Questions
Familiarise yourself with common retail interview questions, such as how you handle busy periods or how you would assist a difficult customer. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Demonstrate Flexibility and Team Spirit
This position requires a flexible attitude and the ability to work well in a team. Be prepared to discuss how you've adapted to changing situations in previous jobs and how you contribute positively to a team environment. Highlighting your willingness to support colleagues will resonate well with the interviewers.
