At a Glance
- Tasks: Lead search and discovery projects to enhance online performance and customer experience.
- Company: Join NEXT, a top fashion retailer with a strong online presence and innovative eCommerce solutions.
- Benefits: Enjoy 25% off products, performance bonuses, and access to health services and discounts.
- Other info: Flexible workplace adjustments available for candidates needing support during the application process.
- Why this job: Be part of a dynamic team driving eCommerce success while developing your skills in a fast-paced environment.
- Qualifications: Experience in eCommerce trading, strong analytical skills, and a proactive attitude are essential.
The predicted salary is between 28800 - 43200 £ per year.
Overview
eCommerce Search & Discovery Assistant role at Next. Based at Head Office in Leicestershire, offering a competitive salary alongside great benefits.
We are a leading fashion retailer with a strong online and international presence. Total Platform at NEXT is a new business-to-business online service offering brands a full solution for eCommerce, including website, warehousing, logistics, customer care, marketing and customer data management.
About the Role
As an eCommerce Search & Discovery Assistant, you will take the lead on all things search and discovery, playing a key role in driving online performance and supporting your Business Manager on trading priorities. You will partner with our Total Platform teams and collaborate across the matrix to shape innovative strategies, unlock efficiencies and elevate team performance. With your deep understanding of search, navigation, sort order, attribution, and SEO, you’ll turn insights into action by analysing user behaviour, spotting growth opportunities and delivering weekly performance updates that power results. You’ll continuously test, learn and optimise the customer journey, monitor the competition, and push boundaries in search and discovery.
Responsibilities
- Be a key member of both the Total Platform and Search & Discovery teams, leading projects, sharing ideas, and deputising where needed.
- Track key KPIs including conversion, traffic, search terms, and sales; deliver weekly trading updates and insights.
- Own PLP funnel metrics (search, navigation, offsite entry), optimising SEO and paid traffic performance.
- Monitor and optimise PLP sort orders to maximise sales and profitability, leading A/B tests and sharing results.
- Own site navigation and search box performance, ensuring they are seasonally relevant and drive conversion.
- Ensure accurate product attribution, filters, and synonyms to enhance search relevance and minimise customer issues.
- Ensure PLP imagery and branding support strong visual merchandising and drive sales.
- Analyse search and user behaviour to identify trends, optimise the funnel, and inform decision-making.
- Build strong relationships with your Total Platform partner and Bloomreach; act as the go-to expert for search and discovery.
- Work with SEO teams to drive on-site improvements and enhance Google rankings.
- Deliver weekly trade updates and react quickly to customer behaviour to seize in-week opportunities.
- Identify and fix onsite issues; champion test-and-learn approaches to improve the customer journey and boost conversion.
- Drive personalised experiences through tailored sort orders, navigation, and targeted content to increase relevance and sales.
- Lead ideation and solution delivery to enhance search and discovery for your platform partner.
- Monitor competitor activity and suggest initiatives to keep the site competitive.
- Quickly identify and resolve search-related issues to protect the customer experience.
- Stay updated on Bloomreach capabilities and data tools to continuously drive sales and efficiency.
- Embrace change, respond to evolving eCommerce trends, and support team agility with a can-do attitude.
About You
So if you’ve got experience working within an eCommerce trading environment, are analytical and comfortable with large volumes of data, have strong communication skills with a driven & forward thinking attitude, and are ready to challenge the status quo - this is the role for you!
About The Team & Benefits
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria\'s Secret* products (when purchased through NEXT)
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to staff discounts at our Staff Shops
- Restaurants with great food at competitive prices
- Digital GP and other free health and wellbeing services
- Free on-site parking
- Financial wellbeing resources
- Apprenticeship programs to grow and develop on the job
- Direct to Work - discount online and in-store, collect items next day from work or local store
- Support networks and wellbeing programs
- Wellhub - discounted gym memberships with apps and PT sessions
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support with your application due to a disability or long-term condition, please email headoffice_careers@next.co.uk (include \"Workplace Adjustments\" in the subject) or call 0116 284 2486.
eCommerce Search & Discovery Assistant in Leicester employer: Next
Next is an exceptional employer, offering a vibrant work culture at our Head Office in Leicestershire, where innovation and collaboration thrive. As an eCommerce Search & Discovery Assistant, you'll benefit from competitive salaries, generous discounts, and a range of employee growth opportunities, including apprenticeship programmes and access to health and wellbeing services. Join us to be part of a forward-thinking team that values your contributions and supports your professional development in the dynamic world of fashion retail.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Search & Discovery Assistant in Leicester
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Next are looking for when hiring for a eCommerce Search & Discovery Assistant.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Next for the eCommerce Search & Discovery Assistant, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Next as a eCommerce Search & Discovery Assistant, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Next’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a eCommerce Search & Discovery Assistant.
We think you need these skills to ace eCommerce Search & Discovery Assistant in Leicester
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Next, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Next's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Next. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Next
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Next uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Next. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
