At a Glance
- Tasks: Lead search and discovery projects to enhance online performance and customer experience.
- Company: Join NEXT, a top fashion retailer with a strong online presence and innovative eCommerce solutions.
- Benefits: Enjoy 25% off products, performance bonuses, and access to health services and discounts.
- Other info: Flexible workplace adjustments available for candidates needing support during the application process.
- Why this job: Be part of a dynamic team driving eCommerce success while developing your skills in a fast-paced environment.
- Qualifications: Experience in eCommerce trading, strong analytical skills, and a proactive attitude are essential.
The predicted salary is between 28800 - 43200 € per year.
Overview
eCommerce Search & Discovery Assistant role at Next. Based at Head Office in Leicestershire, offering a competitive salary alongside great benefits.
We are a leading fashion retailer with a strong online and international presence. Total Platform at NEXT is a new business-to-business online service offering brands a full solution for eCommerce, including website, warehousing, logistics, customer care, marketing and customer data management.
About the Role
As an eCommerce Search & Discovery Assistant, you will take the lead on all things search and discovery, playing a key role in driving online performance and supporting your Business Manager on trading priorities. You will partner with our Total Platform teams and collaborate across the matrix to shape innovative strategies, unlock efficiencies and elevate team performance. With your deep understanding of search, navigation, sort order, attribution, and SEO, you’ll turn insights into action by analysing user behaviour, spotting growth opportunities and delivering weekly performance updates that power results. You’ll continuously test, learn and optimise the customer journey, monitor the competition, and push boundaries in search and discovery.
Responsibilities
- Be a key member of both the Total Platform and Search & Discovery teams, leading projects, sharing ideas, and deputising where needed.
- Track key KPIs including conversion, traffic, search terms, and sales; deliver weekly trading updates and insights.
- Own PLP funnel metrics (search, navigation, offsite entry), optimising SEO and paid traffic performance.
- Monitor and optimise PLP sort orders to maximise sales and profitability, leading A/B tests and sharing results.
- Own site navigation and search box performance, ensuring they are seasonally relevant and drive conversion.
- Ensure accurate product attribution, filters, and synonyms to enhance search relevance and minimise customer issues.
- Ensure PLP imagery and branding support strong visual merchandising and drive sales.
- Analyse search and user behaviour to identify trends, optimise the funnel, and inform decision-making.
- Build strong relationships with your Total Platform partner and Bloomreach; act as the go-to expert for search and discovery.
- Work with SEO teams to drive on-site improvements and enhance Google rankings.
- Deliver weekly trade updates and react quickly to customer behaviour to seize in-week opportunities.
- Identify and fix onsite issues; champion test-and-learn approaches to improve the customer journey and boost conversion.
- Drive personalised experiences through tailored sort orders, navigation, and targeted content to increase relevance and sales.
- Lead ideation and solution delivery to enhance search and discovery for your platform partner.
- Monitor competitor activity and suggest initiatives to keep the site competitive.
- Quickly identify and resolve search-related issues to protect the customer experience.
- Stay updated on Bloomreach capabilities and data tools to continuously drive sales and efficiency.
- Embrace change, respond to evolving eCommerce trends, and support team agility with a can-do attitude.
About You
So if you’ve got experience working within an eCommerce trading environment, are analytical and comfortable with large volumes of data, have strong communication skills with a driven & forward thinking attitude, and are ready to challenge the status quo - this is the role for you!
About The Team & Benefits
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria\'s Secret* products (when purchased through NEXT)
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to staff discounts at our Staff Shops
- Restaurants with great food at competitive prices
- Digital GP and other free health and wellbeing services
- Free on-site parking
- Financial wellbeing resources
- Apprenticeship programs to grow and develop on the job
- Direct to Work - discount online and in-store, collect items next day from work or local store
- Support networks and wellbeing programs
- Wellhub - discounted gym memberships with apps and PT sessions
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support with your application due to a disability or long-term condition, please email headoffice_careers@next.co.uk (include \"Workplace Adjustments\" in the subject) or call 0116 284 2486.
eCommerce Search & Discovery Assistant in Leicester employer: Next
Next is an exceptional employer, offering a vibrant work culture at our Head Office in Leicestershire, where innovation and collaboration thrive. As an eCommerce Search & Discovery Assistant, you'll benefit from competitive salaries, generous discounts, and a range of employee growth opportunities, including apprenticeship programmes and access to health and wellbeing services. Join us to be part of a forward-thinking team that values your contributions and supports your professional development in the dynamic world of fashion retail.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Search & Discovery Assistant in Leicester
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce search and discovery. Understanding tools like Bloomreach and how they enhance user experience will give you an edge during discussions with the hiring team.
✨Tip Number 2
Prepare to discuss specific KPIs relevant to the role, such as conversion rates and traffic metrics. Being able to articulate how you've previously influenced these metrics will demonstrate your analytical skills and understanding of eCommerce.
✨Tip Number 3
Showcase your ability to collaborate across teams by sharing examples of past projects where you worked with different departments. This will highlight your teamwork skills, which are crucial for this role.
✨Tip Number 4
Stay updated on competitor activities and be ready to suggest innovative strategies that could enhance the customer journey. This proactive approach will impress the interviewers and show your commitment to driving results.
We think you need these skills to ace eCommerce Search & Discovery Assistant in Leicester
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to grasp the key responsibilities and required skills for the eCommerce Search & Discovery Assistant position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Analytical Skills:Since the role involves analysing user behaviour and optimising performance metrics, make sure to showcase your analytical skills in your CV and cover letter. Provide specific examples of how you've used data to drive decisions in previous roles.
Showcase Communication Abilities:Effective communication is crucial for this role. In your application, emphasise your experience in collaborating with teams and stakeholders. Mention any instances where your communication skills led to successful project outcomes.
Demonstrate Adaptability:The job requires embracing change and responding to evolving eCommerce trends. Include examples in your application that demonstrate your ability to adapt to new challenges and learn quickly in a fast-paced environment.
How to prepare for a job interview at Next
✨Understand the eCommerce Landscape
Familiarise yourself with the latest trends in eCommerce, particularly in search and discovery. Be prepared to discuss how these trends can impact user behaviour and sales performance.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data analysis to drive decisions in previous roles. Highlight your experience with KPIs like conversion rates and traffic metrics, as these are crucial for the role.
✨Demonstrate Collaboration Abilities
Since the role involves working closely with various teams, be ready to share experiences where you successfully collaborated on projects. Emphasise your communication skills and ability to build strong relationships.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially regarding search-related issues. Think of specific challenges you've faced and how you resolved them, showcasing your proactive approach.
