At a Glance
- Tasks: Drive product success by creating captivating online product pages and analysing customer behaviour.
- Company: Join NEXT, a leading UK fashion retailer with a global presence and exciting growth.
- Benefits: Enjoy flexible working, competitive salary, generous discounts, and a range of wellness perks.
- Other info: Work from our inspiring Leicestershire office with options for remote work.
- Why this job: Be part of a dynamic team that values innovation and offers opportunities for personal growth.
- Qualifications: Ideal for those with eCommerce experience, strong analytical skills, and a proactive mindset.
The predicted salary is between 24000 - 28800 € per year.
Overview
eCommerce Search & Discovery Assistant role at Next. Based at Head Office in Leicestershire, offering a competitive salary alongside great benefits.
We are a leading fashion retailer with a strong online and international presence. Total Platform at NEXT is a new business-to-business online service offering brands a full solution for eCommerce, including website, warehousing, logistics, customer care, marketing and customer data management.
About the Role
As an eCommerce Search & Discovery Assistant, you will take the lead on all things search and discovery, playing a key role in driving online performance and supporting your Business Manager on trading priorities. You will partner with our Total Platform teams and collaborate across the matrix to shape innovative strategies, unlock efficiencies and elevate team performance. With your deep understanding of search, navigation, sort order, attribution, and SEO, you’ll turn insights into action by analysing user behaviour, spotting growth opportunities and delivering weekly performance updates that power results. You’ll continuously test, learn and optimise the customer journey, monitor the competition, and push boundaries in search and discovery.
Responsibilities
- Be a key member of both the Total Platform and Search & Discovery teams, leading projects, sharing ideas, and deputising where needed.
- Track key KPIs including conversion, traffic, search terms, and sales; deliver weekly trading updates and insights.
- Own PLP funnel metrics (search, navigation, offsite entry), optimising SEO and paid traffic performance.
- Monitor and optimise PLP sort orders to maximise sales and profitability, leading A/B tests and sharing results.
- Own site navigation and search box performance, ensuring they are seasonally relevant and drive conversion.
- Ensure accurate product attribution, filters, and synonyms to enhance search relevance and minimise customer issues.
- Ensure PLP imagery and branding support strong visual merchandising and drive sales.
- Analyse search and user behaviour to identify trends, optimise the funnel, and inform decision-making.
- Build strong relationships with your Total Platform partner and Bloomreach; act as the go-to expert for search and discovery.
- Work with SEO teams to drive on-site improvements and enhance Google rankings.
- Deliver weekly trade updates and react quickly to customer behaviour to seize in-week opportunities.
- Identify and fix onsite issues; champion test-and-learn approaches to improve the customer journey and boost conversion.
- Drive personalised experiences through tailored sort orders, navigation, and targeted content to increase relevance and sales.
- Lead ideation and solution delivery to enhance search and discovery for your platform partner.
- Monitor competitor activity and suggest initiatives to keep the site competitive.
- Quickly identify and resolve search-related issues to protect the customer experience.
- Stay updated on Bloomreach capabilities and data tools to continuously drive sales and efficiency.
- Embrace change, respond to evolving eCommerce trends, and support team agility with a can-do attitude.
About You
So if you’ve got experience working within an eCommerce trading environment, are analytical and comfortable with large volumes of data, have strong communication skills with a driven & forward thinking attitude, and are ready to challenge the status quo - this is the role for you!
About The Team & Benefits
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria\'s Secret* products (when purchased through NEXT)
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to staff discounts at our Staff Shops
- Restaurants with great food at competitive prices
- Digital GP and other free health and wellbeing services
- Free on-site parking
- Financial wellbeing resources
- Apprenticeship programs to grow and develop on the job
- Direct to Work - discount online and in-store, collect items next day from work or local store
- Support networks and wellbeing programs
- Wellhub - discounted gym memberships with apps and PT sessions
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support with your application due to a disability or long-term condition, please email headoffice_careers@next.co.uk (include \"Workplace Adjustments\" in the subject) or call 0116 284 2486.
eCommerce Product Assistant in Leicester employer: Next
At Next, we pride ourselves on being a leading employer in the retail sector, offering a dynamic work environment at our Leicestershire Head Office. With a strong focus on employee growth, we provide flexible working options, competitive salaries, and a comprehensive benefits package that includes generous discounts, a subsidised restaurant, and access to wellness programmes. Join us to be part of a forward-thinking team that values innovation and collaboration, ensuring your career thrives while you contribute to our exciting eCommerce journey.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Product Assistant in Leicester
✨Tip Number 1
Familiarise yourself with eCommerce trends and best practices. Understanding the latest developments in online retail will not only help you during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the eCommerce field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at NEXT.
✨Tip Number 3
Prepare to discuss data analysis in detail. Since the role involves monitoring KPIs and analysing customer behaviour, being able to articulate your experience with data-driven decision-making will set you apart.
✨Tip Number 4
Showcase your creativity in product presentation. Think of innovative ways to enhance product pages and be ready to share your ideas on how to improve customer engagement and conversion rates.
We think you need these skills to ace eCommerce Product Assistant in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in eCommerce and product management. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for eCommerce and your analytical skills. Mention specific examples of how you've driven product success or improved customer experiences in previous roles.
Showcase Data Skills:Since the role involves analysing data to optimise product performance, include any experience you have with data analysis tools or methodologies. Highlight specific instances where your insights led to measurable improvements.
Research NEXT:Familiarise yourself with NEXT's brand, values, and recent developments in their eCommerce strategy. This knowledge will help you tailor your application and prepare for potential interview questions.
How to prepare for a job interview at Next
✨Know Your eCommerce Basics
Make sure you understand the fundamentals of eCommerce, especially how product pages drive sales. Familiarise yourself with key metrics like conversion rates and traffic, as these will likely come up during your interview.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data to make decisions in previous roles. Highlight any experience you have with analysing customer behaviour or optimising product presentations based on insights.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as improving a product page or responding to a drop in sales. Think through your answers in advance, using examples from your past experiences.
✨Demonstrate Your Passion for Trends
Stay updated on the latest eCommerce trends and be ready to discuss them. Showing that you're proactive about learning and adapting to changes in the industry can set you apart from other candidates.
