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- Tasks: Investigate online fraud and protect NEXT from significant losses.
- Company: Join a leading FTSE-100 retail company with a global presence.
- Benefits: Enjoy discounts, bonuses, health services, and career development opportunities.
- Why this job: Make a real impact by preventing fraud and ensuring safety in online shopping.
- Qualifications: Experience with SQL, strong communication skills, and attention to detail required.
- Other info: Dynamic team environment with support networks and flexible working options.
The predicted salary is between 36000 - 60000 £ per year.
At NEXT we have a great opportunity for an Online Fraud Investigator to join our Online Loss Prevention team based in Doncaster. In this role, you’ll be the person we call on to investigate suspected fraudulent returns and account activity. You won’t just find the data; you’ll get under the skin of it to identify trends and link evidence that protects NEXT from significant annual losses.
Responsibilities
- Undertake detailed investigations to detect and prevent organised crime across all delivery channels.
- Create evidence-led case files in line with regulatory requirements, preparing them for civil recovery or criminal prosecution.
- Interrogate our systems and Loss Prevention tools to disrupt criminal activity in real time.
- Act as a subject matter expert for our Operational and Field Teams, resolving complex queries and providing clarity.
- Respond to law enforcement requests and represent the business in court when required, speaking with clarity and belief.
- Identify where we can improve and make recommendations to the Head of Online Loss Prevention to reduce future losses.
What you’ll bring
- Experience using SQL to extract data and the ability to interpret complex information to find the truth.
- Self-motivated and able to make considered, autonomous decisions based on sound evidence.
- Clear communication with the ability to pass on vital intelligence effectively at all levels of the business and with external partners like the Police.
- You understand the importance of confidentiality and have a strong grasp of the regulatory framework surrounding criminal investigations.
- Strong team player, who is also able to work on their own initiative with attention to detail.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include "Workplace Adjustments" in the subject line), or call us on 0116 284 2486 and leave a voicemail.
Online Fraud Investigator in Doncaster employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Fraud Investigator in Doncaster
✨Tip Number 1
Get your networking game on! Connect with people in the industry, especially those already working at NEXT. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview like it’s a big exam. Research common questions for Online Fraud Investigator roles and practice your answers. We want you to show off your SQL skills and how you can tackle complex investigations!
✨Tip Number 3
Don’t forget to showcase your communication skills! Whether it’s in your interview or during networking, being able to clearly convey your thoughts is key, especially when discussing sensitive topics like fraud.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our awesome team at NEXT!
We think you need these skills to ace Online Fraud Investigator in Doncaster
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with SQL and data interpretation in your application. We want to see how you can dig deep into the data to uncover the truth behind fraudulent activities.
Be Clear and Concise: When writing your application, keep your communication clear and to the point. We appreciate straightforwardness, especially when it comes to passing on vital intelligence.
Demonstrate Your Initiative: We love self-motivated candidates! Share examples of how you've made autonomous decisions based on evidence in your previous roles. This will show us you're ready to tackle complex investigations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role in our Online Loss Prevention team.
How to prepare for a job interview at Next
✨Know Your SQL Inside Out
As an Online Fraud Investigator, you'll need to demonstrate your SQL skills. Brush up on your ability to extract and manipulate data, as you might be asked to solve a problem or analyse a dataset during the interview. Be prepared to explain your thought process clearly.
✨Understand the Regulatory Framework
Familiarise yourself with the legal aspects of fraud investigations. Knowing the regulatory requirements will not only help you answer questions confidently but also show that you take the role seriously. Bring examples of how you've adhered to these regulations in past experiences.
✨Showcase Your Investigative Skills
Prepare to discuss specific cases where you've successfully identified trends or linked evidence in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to follow your thought process.
✨Communicate Clearly and Confidently
Since you'll be representing the company in court and dealing with law enforcement, practice articulating your thoughts clearly. Mock interviews with friends can help you refine your communication style, ensuring you convey vital information effectively.
