Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer queries and deliver top-notch service across various channels.
- Company: Leading retail company in Doncaster with a dynamic Total Platform team.
- Benefits: Competitive hourly rate, bonus opportunities, and flexible hours.
- Why this job: Join a fast-paced team and make a real difference in customer experience.
- Qualifications: Quick-thinking, customer-oriented mindset, and readiness for training.
- Other info: Great opportunities for personal development in a thriving business.
The predicted salary is between 13 - 16 £ per hour.
A leading retail company in Doncaster is seeking a Customer Service Advisor to join their quickly evolving Total Platform team. The role involves managing customer queries across various channels and delivering high-quality service without restrictive scripts. Candidates should be quick-thinking and customer-oriented, ready to undergo three weeks of training to become specialists in operations. This position offers a competitive hourly rate, opportunities for bonuses, and the chance to develop within a dynamic business.
Customer Service Advisor – Total Platform | Flexible Hours in Doncaster employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor – Total Platform | Flexible Hours in Doncaster
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show that you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Think of common scenarios you might face in the role and how you'd handle them. Being quick-thinking is key, so role-play with a friend or even in front of a mirror to boost your confidence.
✨Tip Number 3
When you get that interview, be ready to share examples from your past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you highlight your customer-oriented mindset effectively.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Customer Service Advisor – Total Platform | Flexible Hours in Doncaster
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your customer service experience. We want to see how you've handled queries in the past and what makes you passionate about helping customers.
Be Yourself: Forget about stiff scripts! We’re looking for genuine personalities who can think on their feet. Let your unique voice shine through in your application – it’s all about being authentic.
Tailor Your Application: Make sure to customise your application for this role. Mention specific skills or experiences that relate to managing customer queries and working in a fast-paced environment. We love seeing how you fit into our Total Platform team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Next
✨Know the Company Inside Out
Before your interview, do some research on the retail company and its Total Platform team. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Highlight your quick-thinking abilities and how you prioritise customer satisfaction. This is key for a Customer Service Advisor role, so make sure to showcase your strengths!
✨Practice Makes Perfect
Since the role involves managing queries across various channels, practice responding to different types of customer scenarios. You could even role-play with a friend or family member. This will help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the training process and opportunities for development within the company. This shows that you’re not just interested in the job, but also in growing with the business. Plus, it gives you a chance to assess if the company is the right fit for you!
