At a Glance
- Tasks: Lead a dynamic team to manage stock and ensure top-notch customer service.
- Company: Join a leading retail brand with a focus on teamwork and personal growth.
- Benefits: Enjoy discounts, flexible hours, and a supportive work environment.
- Other info: Great opportunities for career advancement and personal development.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced setting.
- Qualifications: Strong communication skills and a passion for motivating others.
The predicted salary is between 12 - 14 £ per hour.
9hrs p/w; Sun 08:00 - 11:00; Tue 07:00 - 10:00; Thu 07:00 - 10:00
To be an effective Stock Manager, you will lead and inspire your successful team to prioritise achieving performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in providing leadership, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role
The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer. You will support and encourage your team to meet performance targets, ensuring our customers get returned items refunded quickly or stock is packaged and ready to fulfil existing online orders.
To be a successful Stock Manager you will:
- Support the Store management team across the back of house areas and communicate effectively with the Store Manager
- Manage a team to deliver accurate stock processes in an environment which is operationally efficient, safe and where targets are met
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
- Demonstrate a hands‑on approach for all commercial and operational activities by adapting to change and working alongside the team
- Ensure communication is up‑to‑date and accurate at all times in order to meet business needs
About You
You are passionate about our customers, our people and our products. The passion and energetic approach to work inspires and motivates others creating a great work atmosphere and team spirit.
You are a great communicator who is friendly, calm and efficient and can work naturally with people at all levels. You stay calm and approachable even under pressure – always realistic with your expectations of others.
A team player who works at their best in a result‑driven, fast and challenging environment. You have the ability to adapt and change quickly, bringing the rest of the team on board with new objectives.
Able to demonstrate the ability to problem‑solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
An effective multi‑tasker who can plan, organise and prioritise your workload.
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to the relevant Home Office requirements on skill level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Benefits
- Fantastic rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products*
- 10% off most partner brands & up to 15% off branded beauty
- Sharesave Scheme
- 60% off a generous optional working wardrobe allowance to buy clothes to wear for work (minimum 6‑week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our staff shops
- Access a digital GP and other free health and well‑being services
- Life assurance
- Discounted health plan for you and your family
- Financial wellbeing tools
- Apprenticeship (England stores only)
- Direct to Work discount and collection services
- Support networks and Wellhub benefits
*Subject to conditions. These benefits are discretionary and subject to change.
Stock Manager - Crawley Mall (N116300) employer: Next
As a Stock Manager at Crawley Mall, you will thrive in a dynamic and supportive environment where your leadership skills can shine. We prioritise personal development and offer flexible working options, ensuring that our employees feel valued and empowered. With fantastic rewards, generous discounts, and a strong focus on team spirit, we create a workplace that is not only challenging but also deeply rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Stock Manager - Crawley Mall (N116300)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Next, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Stock Manager - Crawley Mall (N116300)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Next that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Next will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Next and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Next
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Next, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Next!
