Sales Manager - Truro (N116138) in Cornwall

28.75 hours per week: Sunday 10:00‑16:00, Monday 11:45‑20:15, Tuesday 08:45‑17:15, Friday 11:45‑20:15. We are looking for a Sales Manager to lead and inspire a team focused on outstanding customer service while achieving performance targets. The role involves leading, coaching, and motivating staff, investing in personal development, and providing flexible working options.

Responsibilities

• Support the Store management team across all product areas, back of house and run the store when needed.
• Manage a team to deliver excellent service and accurate stock processes in a commercial, operationally efficient, safe environment where targets are met.
• Create an atmosphere that supports, motivates and inspires the team to be at their best.
• Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team.
• Ensure communication is up‑to‑date and accurate at all times to meet business needs.

Qualifications

• Passion for customers, people and products, inspiring others and creating a great working atmosphere.
• Exceptional commercial understanding and ability to create a fantastic shopping experience for customers.
• Team player who thrives in a fast‑paced, results‑driven, challenging environment and adapts quickly to change.
• Excellent communication skills and ability to work naturally with people at all levels, remaining calm and approachable under pressure.
• Strong problem‑solving skills, confident in making sound business decisions and challenging processes to generate innovative ideas.
• Confidence when dealing with people issues.
• Effective multi‑tasker able to plan, organise and prioritise workload.

Employment Conditions

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This role is not typically considered for sponsorship under the Skilled Worker route. Candidates should ensure they meet the right‑to‑work requirements without Next sponsorship. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support with your application due to a disability or long‑term condition, please contact us by email careers@next.co.uk (subject: "Workplace Adjustments") or call 0116 479 2223 / 0044 116 479 2223.

Benefits

• Fantastic rewards for doing a great job and achieving great results.
• 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT).
• 10% off most partner brands and up to 15% off Branded Beauty.
• Sharesave Scheme.
• 60% off a generous optional working wardrobe allowance to buy clothes to wear for work (minimum 6‑week contract).
• Early VIP access to sale stock.
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
• Access to fantastic discounts at Staff Shops.
• Access to a digital GP and other free health and wellbeing services.
• Life assurance.
• Discounted health plan for you and your family.
• Financial Wellbeing – Save, track and enhance your financial wellbeing.
• Apprenticeship – Earn, learn and gain a qualification (England stores only).
• Direct‑to‑Work – Discount online and in‑store, collect your items the next day for free from your workplace or local store.
• Support Networks – Access to network groups to empower and celebrate each other.
• Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more.

Equal Opportunity

This is an equal opportunity employer. We welcome applications from all suitably qualified candidates regardless of gender, disability, race, religion, belief or sexual orientation.