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For Companies At a Glance
- Tasks: Lead and inspire your team to create exceptional customer experiences at Victoria's Secret.
- Company: Join the iconic Victoria's Secret brand with a focus on inclusivity and teamwork.
- Benefits: Enjoy 25% off products, exclusive offers, and access to health and wellbeing services.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: Experience in fast-paced retail and a passion for creating unique customer experiences.
- Other info: Opportunities for growth and development in a supportive environment.
The predicted salary is between 28800 - 42000 £ per year.
About the Role
As a Store Manager at Victoria’s Secret, you’ll guide, support, and inspire your store to deliver exceptional experiences, create meaningful customer relationships, and achieve strong results with confidence and care.
What’s In (your) Store For You…
- Lead from the heart - You’ll train, coach, and inspire your team, setting them up for success and help them to shine.
- Be a role model - You’ll set the tone for the store, fostering an inclusive, positive environment where the team feels valued, motivated, and proud of the work they do.
- Think of the customer - You’ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store, and making sure your team does the same.
- Lead day-to-day operations - You’ll own your P&L and lead on key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control), which help maximise sales and profitability.
- An eye for visuals - Our brand visual standards are high, but our Visual Team can support you and your team in understanding and delivering them with pride.
- Listen, share & shape - Your ideas matter. You’ll create space for your team to share their perspectives and collaborate with partners across the business to help us evolve and grow.
- Keep your store safe - You’ll make sure the store is compliant, organised and prepared for every launch, layout change and moment that matters, keeping both your team and customers safe and supported.
About You
- You have experience leading a fast-paced store and a track record of delivering strong results through people, service and operational excellence.
- You demonstrate a strong understanding of how to lead and deliver a company strategy, driving strong performance and results.
- You have a passion for retail - creating a unique experience for each customer is your favourite thing to do.
- You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand.
- You build genuine relationships with customers, with your team and with partners across the business.
- You enjoy problem-solving, multitasking, and working collaboratively to meet challenges with optimism.
- People describe you as approachable and resourceful with a creative side when it comes to engaging teams and bringing initiatives to life.
About Us
We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.
While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.
If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!
About The Team
Being part of a great brand isn’t the only thing we have on offer, you’ll also get access to:
- 25% off a huge selection of Victoria's Secret, Next, Gap in store.
- Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health and wellbeing services including 24/7 digital GP.
- Learning and development opportunities and support with upskilling core skills through on the job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include 'Workplace Adjustments' in the subject line).
Store Manager - Victoria\'s Secret, Canterbury employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Victoria\'s Secret, Canterbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail world, especially those who have experience with Victoria's Secret. A friendly chat can lead to insider tips or even a referral that could get your foot in the door.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for retail shine through. Share stories about how you've created memorable customer experiences or led a team to success – it’s all about making that personal connection.
✨Tip Number 3
Do your homework! Familiarise yourself with Victoria's Secret's brand values and recent initiatives. This will not only help you stand out but also show that you're genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Victoria's Secret family. Don’t hesitate – hit that apply button!
We think you need these skills to ace Store Manager - Victoria\'s Secret, Canterbury
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific examples of how you've created unique customer experiences in the past. We want to see that you genuinely care about making every shopping trip special.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've trained and inspired others, and how you foster a positive environment. We’re all about teamwork here!
Be Authentic and Personable: We value genuine connections, so don’t be afraid to let your personality come through in your application. Share stories that reflect your approachability and resourcefulness. Remember, we’re looking for someone who can build strong relationships with both customers and the team.
Tailor Your Application: Make sure to tailor your application to the role at Victoria’s Secret. Use keywords from the job description and align your experiences with what we’re looking for. And hey, applying through our website is the best way to get noticed!
How to prepare for a job interview at Next
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Victoria’s Secret's values, products, and customer experience. Familiarise yourself with their latest collections and any recent news about the brand. This will show your genuine interest and help you connect your answers to the company’s ethos.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully trained or motivated a team. Highlight how you’ve created an inclusive environment and driven results through effective leadership.
✨Customer-Centric Mindset
Be ready to discuss how you prioritise customer needs. Think of specific instances where you’ve gone above and beyond to enhance the customer experience. This aligns perfectly with the role’s focus on building meaningful relationships with customers.
✨Prepare for Operational Questions
Since the role involves managing P&L and key KPIs, brush up on your operational knowledge. Be prepared to discuss how you would handle stock control, payroll, and other day-to-day operations. Showing that you can balance profitability with excellent service will set you apart.
