At a Glance
- Tasks: Lead and inspire your team to maximise sales and drive operational efficiency.
- Company: Join a dynamic retail environment with a focus on customer experience.
- Benefits: Enjoy discounts, health perks, and a supportive work culture.
- Other info: Flexible hours and opportunities for career growth await you.
- Why this job: Make a real impact in a fast-paced, results-driven environment.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
SHIFTS YOU ARE APPLYING FOR: 38.75 hrs p/w; Mon 07:00–15:30; Tue 08:15–16:45; Thu 07:00–15:30; Fri 11:30–20:00; Sat 12:45–21:15.
To be an effective Operations Manager, you will support the Store Manager and be responsible for overseeing all stock and operational processes for the stockroom/warehouse, security and offices. You will lead and inspire your team to be their best in order to maximise sales, drive efficiencies and achieve performance targets.
About the Role:
- Support the Store Manager in providing leadership and inspiring your team to be at their best, and stepping up to cover the store when needed.
- Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment that is commercial, operationally efficient and safe.
- Support the Store Manager by being accountable for the store meeting all legal and compliance requirements in the areas you are responsible for.
- Be confident in leading disciplinary/grievance procedures where necessary.
- Have a clear understanding of managing manhour control expectations, to ensure all store processes are managed effectively and efficiently.
- Demonstrate a hands-on approach for all operational and commercial activities by working alongside the team.
- Show resilience during periods of change and embrace feedback to continue to drive results.
- Ensure security staff are utilised effectively and that all company security procedures are adhered to at all times.
- Ensure training, development and recruitment needs are addressed to a high standard.
About You:
- You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit.
- You have an exceptional commercial and operational understanding, with the know-how to create a fantastic shopping experience for our in-store and online customers.
- A team player who works at their best in a results-driven, fast-paced and challenging environment.
- You adapt to change quickly and can successfully bring the rest of the team on board with the new objectives.
- A great communicator and can work naturally with people at all levels.
- You stay calm and approachable even under pressure, always realistic with your expectations of others.
- Confidently problem-solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward.
- Experienced in leading and coaching a high-performing team and effectively dealing with people issues.
- An effective multi-tasker who can plan, organise and prioritise your workload.
- Have a flexible approach to working hours and be willing to work reasonable additional hours, some public holidays and Sundays in line with the needs of the business.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Benefits:
- Fantastic rewards for doing a great job and achieving great results.
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT).
- 10% off most partner brands & up to 15% off Branded Beauty.
- Sharesave Scheme.
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6-week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at Staff Shops.
- Access to a digital GP and other free health and wellbeing services.
- Life assurance.
- Discounted health plan for you and your family.
- Financial Wellbeing – Save, track and enhance your financial wellbeing.
- Apprenticeship – Earn, learn and gain a qualification (England stores only).
- Direct to Work – Discount online and in-store, collect your items the next day for free from your place of work or local store.
- Support Networks – Access to network groups to empower and celebrate each other.
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
Operations Lead: Stockroom, Security & Store Ops in Camberley employer: Next
At Next, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters teamwork and personal growth. As an Operations Lead in our dynamic retail environment, you will benefit from competitive rewards, extensive discounts, and access to health and wellbeing services, all while leading a passionate team dedicated to delivering outstanding customer experiences. Our commitment to employee development, including apprenticeship opportunities and support networks, ensures that you can thrive both personally and professionally in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Lead: Stockroom, Security & Store Ops in Camberley
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot. Think about how your past experiences relate to the role of Operations Lead and be ready to share those stories.
✨Tip Number 3
Dress the part! Make sure your outfit is professional yet comfortable. You want to feel good and confident when you walk into that interview room. Plus, it shows you respect the opportunity and the people you're meeting.
✨Tip Number 4
Follow up after your interview with a quick thank-you email. It’s a nice touch and keeps you on their radar. Remind them why you’re excited about the role and how you can contribute to the team. And remember, apply through our website for the best chance!
We think you need these skills to ace Operations Lead: Stockroom, Security & Store Ops in Camberley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Lead role. Highlight your experience in stock management, team leadership, and operational efficiency to show us you’re the perfect fit!
Show Your Passion:We want to see your enthusiasm for customer service and team spirit! Share examples of how you've inspired others and created a positive working atmosphere in your previous roles.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at Next
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key operational processes related to stockroom management, security, and store operations. Familiarise yourself with common challenges in these areas and think about how you would address them. This will show your potential employer that you're not just passionate but also knowledgeable.
✨Demonstrate Leadership Skills
Be prepared to discuss your experience in leading teams and inspiring others. Think of specific examples where you've motivated your team to achieve targets or improved performance. Highlight your hands-on approach and how you’ve successfully managed people issues in the past.
✨Showcase Your Problem-Solving Abilities
During the interview, be ready to tackle hypothetical scenarios that may arise in the role. Practice articulating your thought process when faced with challenges, especially in a fast-paced environment. This will demonstrate your ability to think on your feet and make sound business decisions.
✨Emphasise Your Customer-Centric Approach
Since the role is all about creating a fantastic shopping experience, share examples of how you've put customers first in previous roles. Discuss how you can inspire your team to deliver amazing service and how you would handle customer feedback to drive improvements.
