At a Glance
- Tasks: Provide friendly customer service and keep the store organised during the busy winter season.
- Company: Join NEXT, a leading UK fashion retailer with a vibrant team culture.
- Benefits: Enjoy discounts on top brands, early access to sales, and health perks.
- Other info: Flexible shifts available, ideal for fitting around your studies.
- Why this job: Perfect short-term role to earn extra cash while gaining valuable experience.
- Qualifications: No retail experience needed, just a positive attitude and teamwork spirit.
About the Role
Join Our Team This Winter – Temporary Roles Available! We’re looking for flexible, seasonal work over our busiest time of the year. We’re offering short‑term contracts perfect for fitting around your schedule, ranging from a few days up to 8 weeks with various shift patterns available, depending on each store’s needs.
Key Dates You’ll Need to Be Available:
- Christmas Eve – Wednesday 24th December 2025
- First Day of Sale – Saturday 27th December 2025
- Sunday 28th December 2025 (availability may be required)
Responsibilities
On the sales floor, you’ll:
- Provide fast, friendly service to our customers
- Quickly and efficiently move stock to the sales floor
- Keep sales floors looking great and easy to shop from
In the stockroom, you’ll:
- Unpack, scan, hang and sort incoming stock
- Locate, pack and transfer stock out of store quickly and carefully for our online customers
- Help us meet key deadlines and keep the back of house tidy and organised.
Benefits
See list of great benefits further below (conditions apply)
About the Team
- Recognition and rewards for doing a great job and achieving great results (after 1 week’s service)
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (available after 1 week’s service when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty (after 1 week’s service)
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Support Networks – Access Network Groups to empower and celebrate each other
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more
About You
- You don’t need retail experience – just a great attitude and a willingness to get stuck in!
- Comfortable speaking with customers and working in a busy environment
- A team player who stays calm and focused, even when it’s busy
- Organised, dependable, and quick to learn
- Respectful, committed to our shared goals, and proud to be part of the team.
Right to Work
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without NEXT sponsorship.
About Us
You know Next, but did you know we’re a FTSE‑100 retail company employing over 35,000 people across the UK and Ireland? We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy online from over 70 countries around the world! So we’ve gone global!
Contact and Support
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email careers@next.co.uk (please include ‘Workplace Adjustments’ in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am – 5pm; Friday 9am – 4.45pm; Saturday 9am – 5pm & Sunday 9am – 4pm. Excludes bank holidays).
Winter Support Team - Burnley Curzon Street (N106696) employer: Next
Join Next this winter for a rewarding seasonal role in Burnley Curzon Street, where you'll be part of a dynamic team dedicated to providing exceptional customer service. Enjoy flexible short-term contracts, generous employee discounts, and access to health and wellbeing services, all within a supportive work culture that values teamwork and recognition. With opportunities for personal growth and a vibrant retail environment, Next is an excellent employer for those seeking meaningful employment during the festive season.
StudySmarter Expert Advice🤫
We think this is how you could land Winter Support Team - Burnley Curzon Street (N106696)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Next, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Next!
We think you need these skills to ace Winter Support Team - Burnley Curzon Street (N106696)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Next, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Next and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Next that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Next
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
