At a Glance
- Tasks: Join a fast-paced team to process products and deliver outstanding customer service.
- Company: NEXT, a leading retail brand with a vibrant team culture.
- Benefits: Enjoy discounts, health perks, and a supportive work environment.
- Other info: Flexible shifts and opportunities for personal development await you.
- Why this job: Be part of a dynamic team and make a difference in customer experiences.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 12 - 12 £ per hour.
Shifts You Are Applying For: 12.50 hrs per week; Tue 10:00 – 16:30; Fri 10:00 – 17:00
About the Role:
- Working as part of a fast‑paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible.
- When you are needed to work on the sales floor, your outstanding customer service skills will shine through.
- Accurately process stock quickly and to the highest standard, which includes scanning, unpacking, hanging, size cubing and putting stock away.
- Ensure all stock is gorgeously presented and put onto the sales floors or away in the stockrooms correctly.
- Keep operational areas of the store clean, tidy and organised.
- Offer fast and friendly service to our customers from back or front areas of the store, working on the sales floor as needed.
- Work as part of the store team, reporting to one of our Coordinators or Managers.
About You:
- A great communicator who is friendly, calm and efficient – even on your busiest days.
- Accurate, thorough and well organised, with excellent attention to detail.
- Take pride in your work and approach all tasks with energy, pace and enthusiasm.
- Happy to work on your own and keep yourself busy.
- Flexible, supportive and always ready to go the extra mile for your team and our customers.
- Enjoy taking control of your own development.
Benefits:
- Recognition and rewards for doing a great job and achieving great results.
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT).
- 10% off most partner brands & up to 15% off Branded Beauty.
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at our Staff Shops.
- Sharesave scheme.
- Access to a digital GP and other free health and wellbeing services.
- Life assurance.
- Discounted health plan for you and your family.
- Financial well‑being: save, track and enhance your financial wellbeing.
- Apprenticeship – earn, learn and gain a qualification (England stores only).
- Direct to Work – discount online and in‑store, collect your items the next day for free from your place of work or local store.
- Support networks – access to network groups to empower and celebrate each other.
- Wellhub – discounted flexible monthly gym memberships, with apps, PT sessions and more.
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am – 5pm; Friday 9am – 4.45pm; Saturday 9am – 5pm & Sunday 9am – 4pm. Excludes bank holidays).
Team Member (Delivery) - Selly Oak Birmingham (n117300) employer: Next
At NEXT, we pride ourselves on being an excellent employer, offering a vibrant work culture in Selly Oak, Birmingham, where teamwork and customer service are at the heart of what we do. Our employees enjoy a range of benefits including generous discounts, access to health and wellbeing services, and opportunities for personal development through apprenticeships. With a focus on recognition and support, we empower our team members to thrive in a fast-paced environment while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member (Delivery) - Selly Oak Birmingham (n117300)
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing great service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Be ready to show your organisational skills! During the interview, be prepared to discuss how you keep things tidy and efficient, especially when it gets busy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles there!
We think you need these skills to ace Team Member (Delivery) - Selly Oak Birmingham (n117300)
Some tips for your application 🫡
Show Your Personality:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re looking for great communicators who can connect with our customers.
Be Detail-Oriented:Make sure to pay attention to the details in your application. Just like in the role, accuracy is key! Double-check your information and ensure everything is filled out correctly. This shows us that you take pride in your work and are organised.
Tailor Your Application:Take a moment to tailor your application to the job description. Highlight your relevant skills and experiences that match what we’re looking for. This helps us see how you fit into our fast-paced store team and how you can contribute to our success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at Next
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Team Member in Delivery. Familiarise yourself with tasks like processing stock, customer service, and maintaining store organisation. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since outstanding customer service is a top priority, think of examples from your past experiences where you provided excellent service. Be ready to share how you handled busy situations calmly and efficiently, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
This role requires working closely with a team, so be prepared to discuss how you collaborate with others. Share specific instances where you supported your colleagues or contributed to a positive team environment, showing that you're flexible and ready to go the extra mile.
✨Dress for Success
Since you'll be working in a retail environment, it's important to present yourself well. Choose an outfit that reflects the company's style while being comfortable. This shows that you take the interview seriously and are ready to represent the brand positively.
