At a Glance
- Tasks: Create unforgettable customer experiences in a fast-paced, festive retail environment.
- Company: Join the iconic Victoria's Secret team this holiday season.
- Benefits: Enjoy 25% off products, flexible hours, and exciting incentives.
- Other info: Flexible shifts available to fit around your studies or lifestyle.
- Why this job: Be part of the magic and make customers feel like VIPs.
- Qualifications: Passion for fashion and a positive attitude are key.
The predicted salary is between 9.9 - 12.1 £ per hour.
About The Role
Looking to earn a little extra this festive season? What better way to do it than in an iconic store, surrounded by the products you love and with a 25% discount for the duration of your contract with us! We’re looking for warm, friendly people who love fashion and retail to deliver unforgettable customer experiences in our stores this festive season!
A variety of hours are available, starting from 6 hours per week. Your preferences and availability will be discussed further should you progress to the interview stage. At that point, available contracts, including shift days and times, will also be discussed. Seasonal Roles start from mid-September – let’s go! Join us in bringing the festive magic to life and creating unforgettable moments with shifts over Black Friday, the week of Christmas and New Year's Eve / New Year's Day. Let’s do this together!
With a range of hours (and tasks) to suit everyone from selling to stockroom, we have core shift patterns available to work around your lifestyle. Student? Join us around your studies with evening and weekend shifts this festive season. Working Parent? We have flexible morning and afternoon shifts to fit around your day. Working in an exciting, fast‑paced environment, you'll be surrounded by a friendly and supportive team united by a shared passion for creating unforgettable customer experiences. No two days are ever the same – that's part of the magic.
About You
- Passion for Fashion – You have a keenness to learn and develop your customer service skills and product knowledge while treating everyone who walks in the door like a true VS VIP.
- Fast is fabulous – You thrive in a busy environment, bringing energy, enthusiasm, and a positive attitude to every task and every shift.
- Retail runway – With training and support from the team, you’ll own the in‑store presentation of our products, helping customers find the items they need and the extras they didn’t even know they needed!
- Team magic – You are flexible, supportive and contribute to a positive, busy working environment supporting key areas of the store, including the cash areas and processing deliveries in the stockroom.
- Respect – We celebrate individuality and believe every customer deserves to feel seen, heard and supported. You'll listen first, guide with confidence and help create an inclusive environment where everyone feels welcome.
About Us
Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms. We’re home to the world’s most-loved lingerie, iconic sleepwear, athleisure, swim, and award-winning fragrances. But it’s our people who make the magic. Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated. We believe in potential as much as experience. If you’re passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we’d still love to hear from you.
About The Team
Being part of our iconic world isn’t the only thing we have on offer, you’ll also have access to:
- Set flexible working schedules to suit both the business and your lifestyle.
- 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store.
- Exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health, and wellbeing services, including 24/7 digital GP.
- Learning and development opportunities, as well as on‑the‑job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include ‘Workplace Adjustments’ in the subject line).
Seasonal Brand Ambassador - Victoria's Secret, Birmingham employer: Next
NEXT is an outstanding employer that values its employees by offering flexible hours and a supportive work culture in Inverness. With a focus on employee growth, you will have access to various benefits including discounts and a working wardrobe allowance, making it a rewarding place to build your retail career while enjoying a balanced lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Brand Ambassador - Victoria's Secret, Birmingham
✨Get in Early for Seasonal Opportunities
Retail is all about timing, so keep an eye out for those early seasonal hiring windows. Many shops start ramping up their staff as early as September for the festive rush. Put yourself out there by visiting your favourite stores and chatting with managers about possible openings. You might just land a spot before they even hit the online job boards!
✨Show Off Your Sales Skills
In retail, personality goes a long way! When you're chatting with potential employers, showcase your past customer service experiences and your ability to handle busy floors. If you’ve got experience in sales or dealing with customers, make it a key part of your pitch. Think of it as your secret weapon to landing that seasonal gig!
✨Engage with Local Retail Communities
Get involved in local retail job fairs and community events! Many retailers will host hiring sessions during peak seasons, and these are perfect opportunities to meet company representatives face-to-face. Plus, you’ll start building connections that can help you land future roles. So, grab your best outfit and get out there!
✨Leverage Social Media for Retail Roles
Don’t underestimate the power of social media in your job hunt! Follow your local retailers and engage with their posts—like, comment, or share your favourite items. Companies often announce openings on their social platforms first, so being active can give you a leg up. Remember to mention any relevant retail experience you have in your interactions!
We think you need these skills to ace Seasonal Brand Ambassador - Victoria's Secret, Birmingham
Some tips for your application 🫡
Show Your Passion for Retail:In your application, let your love for retail shine through! We want to see your enthusiasm and any previous retail experiences that make you the perfect fit for the Seasonal Brand Ambassador - Victoria's Secret, Birmingham position at Next. Whether it's a past role or a memorable shopping experience that sparked your interest, share those moments!
Highlight Your Customer Service Skills:Customer service is at the heart of retail, especially in a seasonal role like this. Make sure to include specific examples of how you've dealt with customers in the past, resolved issues, or gone above and beyond to make someone’s day. This will show us that you're ready to tackle the bustling holiday season!
Flexibility is Key:For a seasonal role, flexible availability is really important. Mention your availability in your cover letter—highlighting that you're ready to jump in when needed, including during peak times. This can set you apart from other candidates who may have less availability!
Keep It Concise and Relevant:Seasonal roles attract a lot of applicants, so keep your CV sharp and focused. Use bullet points to break down your previous retail experiences and skills so we can quickly see why you'd be a great fit for the Seasonal Brand Ambassador - Victoria's Secret, Birmingham at Next. Remember, quality over quantity!
How to prepare for a job interview at Next
✨Know Your Products
Brush up on the products or brands that Next sells. Customers will be looking for advice, and demonstrating your product knowledge can really make you stand out during the interview. Think about how you can engage with their merchandise and show real enthusiasm for the items they'll be selling this season.
✨Prepare for Scenario-Based Questions
In retail, you'll often face situation-based questions like, 'How would you handle an upset customer?' or 'What would you do if stock runs out during a busy sale?'. Think of specific examples from your experience or past roles to showcase your problem-solving skills and customer service approach.
✨Highlight Your Flexibility
Since this is a seasonal role, Next is likely looking for someone who can adapt easily. Be ready to discuss your availability and willingness to work various shifts, especially during peak hours. Showing you're a team player who can jump in where needed will make a great impression!
✨Bring a Can-Do Attitude
As a seasonal employee, you'll be part of a fast-paced environment. Expressing your eagerness to learn and take on new tasks can set you apart. Share any experiences where you've tackled challenges head-on or picked up new skills quickly, making it clear that you're ready for whatever comes your way at Next.
