At a Glance
- Tasks: Deliver exceptional customer service and assist with product selection in a vibrant retail environment.
- Company: Join the iconic Victoria’s Secret team, known for its supportive culture and passion for retail.
- Benefits: Enjoy flexible hours, 25% off products, and access to exclusive retailer offers.
- Other info: Dynamic team environment with opportunities for personal and professional development.
- Why this job: Be part of a brand that celebrates individuality and empowers you to grow.
- Qualifications: Passion for retail and eagerness to learn about customer service and product knowledge.
The predicted salary is between 12 - 12 £ per hour.
12hrs p/w; Tue 10:30 - 14:30; Thu 11:00 - 15:00; Fri 11:30 - 15:30
As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.
Responsibilities- Customer Service - through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till.
- Brand Bra Experience - providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best.
- Visual Merchandising - with the training provided you’ll be owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn’t even know they needed.
- Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do.
- Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer.
- Relationships that count - You are keen to be part of the business and want to develop valued relationships with your team and our customers.
- Team Player - You are flexible, supportive and contribute to a positive working environment for all team members.
- Fast is fun - you like to work in a busy environment and can adapt to completing different tasks throughout the day.
Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms.
We’re home to the world’s most-loved lingerie, iconic sleepwear, athleisure, swim, and award-winning fragrances. But it’s our people who make the magic. Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated.
We believe in potential as much as experience. If you’re passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we’d still love to hear from you.
So, apply today and help to shape the future of one of the world’s most iconic brands, where every colleague is empowered to feel confident, valued, and unapologetically themselves.
About The TeamBeing part of our iconic world isn’t the only thing we have on offer, you’ll also have access to:
- Set flexible working schedules to suit both the business and your lifestyle.
- 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store.
- Exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health, and wellbeing services, including 24/7 digital GP.
- Learning and development opportunities, as well as on-the-job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include "Workplace Adjustments" in the subject line).
Sales Associate - V S Bullring (N117688) in Birmingham employer: Next
At Victoria’s Secret, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where every team member is valued and empowered. Our Sales Associates enjoy flexible working schedules, generous discounts, and access to extensive learning and development opportunities, all while contributing to a dynamic team dedicated to delivering outstanding customer experiences in the heart of Bullring. Join us to be part of a supportive environment that celebrates individuality and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - V S Bullring (N117688) in Birmingham
✨Tip Number 1
Get to know the brand! Before your interview, dive into Victoria’s Secret’s products and values. This way, you can show your passion for the brand and how you can contribute to delivering that exceptional customer experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to connect with customers. Whether it’s helping someone find the perfect bra or handling a tricky situation, being prepared will help you shine during the interview.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you’ve worked well in a team before. At Victoria’s Secret, being a supportive team player is key, so highlight your flexibility and how you contribute to a positive work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to be part of something iconic!
We think you need these skills to ace Sales Associate - V S Bullring (N117688) in Birmingham
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for retail and customer service right from the start. Share experiences that highlight your love for helping customers and how you create memorable moments.
Tailor Your Application:Make sure to customise your application to reflect the job description. Use keywords from the listing, like 'customer experience' and 'team player', to show you’re a perfect fit for our team.
Be Yourself:We want to know the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, and we value individuality just as much as experience.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Next
✨Know the Brand Inside Out
Before your interview, dive deep into Victoria’s Secret's history, values, and product range. Understanding their brand story and what makes them unique will help you connect with the interviewers and show your genuine passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this aligns perfectly with the role's focus on creating unique experiences.
✨Demonstrate Team Spirit
Since being a team player is crucial, come ready to discuss how you've collaborated with others in previous roles. Share stories that highlight your flexibility and supportiveness, showing that you can contribute positively to the team environment.
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you handle busy environments. Prepare to discuss times when you successfully managed multiple tasks or adapted quickly to changes, as this will demonstrate your ability to thrive in a fast-paced retail setting.
