Bath and Body Works Sales Manager - Metro Centre Gateshead (N111296)

Bath & Body Works is a global leader in body care and home fragrances. We are looking for an exceptional Sales Manager to lead and inspire a high‑performing team at our Metro Centre in Gateshead. You will prioritise outstanding customer service, maximise fragrance and skincare sales, and drive store efficiencies.

Responsibilities

• Support the Store management team across all product areas, back of house and running the store when needed.
• Build and manage a successful team to deliver amazing service, accurate stock processes in an environment that is commercial, operationally efficient, safe and target‑driven.
• Deliver the best possible Bath & Body Works experience in store, including passionate product advice and brand ambassador duties while maintaining the store space.
• Create an atmosphere where supporting, motivating and inspiring the team is core to everything you do.
• Demonstrate a hands‑on approach for all commercial and operational activities, adapting to change and working alongside the team.
• Ensure communication is up‑to‑date and accurate at all times to meet business needs.

Qualifications

• Passionate about customers, people and fragrance/skincare products.
• Energetic, team‑player who thrives in a results‑driven, fast‑paced, challenging environment.
• Exceptional commercial understanding and ability to create a fantastic shopping experience.
• Great communicator who works naturally with people at all levels and stays calm under pressure.
• Problem‑solver with sound business decisions, confident in challenging processes, and able to generate innovative ideas to take the business forward.
• Confident when dealing with people issues.
• Excellent multitasker who can plan, organise and prioritise workload.

Benefits

• Fantastic rewards for achieving great results.
• 25 % off most NEXT, MADE*, Lipsy*, Gap* and Victoria’s Secret* products (when purchased through NEXT).
• 10 % off most partner brands & up to 15 % off Branded Beauty.
• Sharesave Scheme.
• 60 % off a generous (optional) working wardrobe allowance.
• Early VIP access to sale stock.
• Hot deals and exclusive offers from over 3,500 retailers via our online benefits platform.
• Access to fantastic discounts at Staff Shops.
• Digital GP and other free health and wellbeing services.
• Life assurance.
• Discounted health plan for you and family.
• Financial wellbeing tools to save, track and enhance wellbeing.
• Apprenticeship eligibility (England stores only).
• Direct to Work discount and instant collection.
• Support network groups and Wellhub discount, PT sessions and more.

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This role is not typically considered for sponsorship under the Skilled Worker route; candidates should ensure they have the right to work independently.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support with your application due to a disability or long‑term condition, please contact (include “Workplace Adjustments” in the subject) or call 0116 429 8726 (Mon‑Thu 9am‑5pm; Fri 9am‑4:45pm; Sat 9am‑5pm; Sun 9am‑4pm).

How to Apply

Apply online through the Next careers portal. The recruitment team will shortlist applicants that match the criteria and may invite you for a telephone or video interview, followed by an in‑store assessment.