At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join Bath & Body Works, a global leader in body care and fragrances.
- Benefits: Enjoy discounts, flexible working, and personal development from day one.
- Other info: Great career growth opportunities and a supportive work culture.
- Why this job: Be part of a fast-paced environment where your leadership makes a real impact.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 10.8 - 13.2 £ per hour.
SHIFTS YOU ARE APPLYING FOR: 37hrs p/w; Sun 11:30 - 18:00; Mon 09:00 - 17:30; Tue 09:00 - 17:30; Wed 12:30 - 21:00; Fri 12:30 - 21:00
Bath & Body Works is a global leader in body care and home fragrances.
We are looking for exceptional people to join the team and play a pivotal role in our continued growth journey.
To be an effective Sales Manager in Bath & Body Works, you will lead and inspire your successful team to prioritise outstanding customer service, maximise fragrance and skincare sales and drive efficiencies.
Every day will be varied, fast paced, challenging but ultimately rewarding.
People are at the heart of what we do so your experience in providing leadership, coaching and motivating a high performing team will be crucial to your success.
You can count on us to invest in your personal development from day one.
Flexible working options are available.
About the Role
To be a successful Sales Manager you will
- Support the Store management team across all product areas, back of house and running the store when needed
- Build and manage a successful team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
- Deliver the best possible Bath & Body Works experience in store, which will include the team passionately advising and selling products whilst being an ambassador for the brand and maintaining the Bath & Body Works space
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
- Demonstrate a hands-on approach for all commercial and operational activities by adapting to change and working alongside the team
- Ensure communication is up-to-date and accurate at all times in order to meet business needs
- We'll offer amazing benefits (see list further below)
About You
- You are passionate about our customers, our people and our fragrance and skincare products.
- This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit
- You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers
- A team player who works at their best in a results driven, fast paced and challenging environment.
You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives
- A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
- Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
- Confident when dealing with people issues
- An effective multi tasker who can plan, organise and prioritise your workload
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.
This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met.
Candidates are therefore encouraged to consider their own right to work options without Next sponsorship
- Fantastic rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Sharesave Scheme
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary.
Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next. co. uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm.
Excludes bank holidays).
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Bath And Body Works Sales Manager - 120 Oxford Street employer: Next
NEXT is an outstanding employer that values its employees by offering flexible hours and a supportive work culture in Inverness. With a focus on employee growth, you will have access to various benefits including discounts and a working wardrobe allowance, making it a rewarding place to build your retail career while enjoying a balanced lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Bath And Body Works Sales Manager - 120 Oxford Street
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Next, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Next!
We think you need these skills to ace Bath And Body Works Sales Manager - 120 Oxford Street
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Next, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Next and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Next that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Next
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
