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For Companies At a Glance
- Tasks: Lead and inspire a team while ensuring an exceptional customer experience.
- Company: Join Victoria's Secret, a leading retailer in fashion-inspired lingerie and beauty products.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of an iconic brand that values diversity and fosters a positive workplace culture.
- Qualifications: Previous retail management experience and a passion for creating unique customer experiences are essential.
- Other info: We welcome applicants who may not meet every requirement but have the drive to succeed.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
About the role
As an Assistant Store Manager at Victoria\’s Secret you\’ll be a key part in the management team, ensuring the success of your store and inspiring the team to achieve their targets and create the very best customer experience everyday.
What\’s in (your) store for you…
- Lead from the heart – You\’ll train, coach and inspire your team, setting them up for success and developing them to be stars of the future
- Be a role model – You\’ll motivate and engage your team to bring to life the brand values everyday, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success
- Have your mind on the customer – You\’ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store and ensuring your team does the same
- Hands on operations – You\’ll work with your Store Manager to manage the store P&L and key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control) which help maximise sales and profitability
- An eye for visuals – our brand visual standards are high (of course), but with the support of our Visual Team you will be accomplished in their execution, and you\’ll ensure your team are too
- Open eyes and ears – Your vision and passion for our products will help the business grow and change for the better. You\’ll cultivate a platform for active listening with your team and sharing ideas with your wider store partners. Everyone has great ideas, tell us, what are they? Your voice will count
- Your feet on the ground – You\’ll make sure your store is kept up to date, safe and compliant. You\’ll manage product launches, floor set changes, store audits and stock counts, H&S policies, and make sure everything is in place to keep you and your team efficient and safe
About you…
- A wealth of experience –
- With your previous retail management experience in a fast paced store(s) you can demonstrate a record of managing and exceeding sales targets and KPIs
- You can demonstrate an understanding of how to manage a team to deliver objectives that drive strong performance and results
- Passion for retail – You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for each customer is your favourite thing to do
- Lead with purpose – You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create
- Relationships that count – You are keen to be part of the business and want to develop valued relationships with our customers, your team and wider business teams
- Embrace change – Your mind thrives on change, especially when it poses a challenge, your favourite thing to do is multitask, problem solve and collaborate with others to get things done
- Creative flair – People describe you as approachable and resourceful with a creative side when it comes to engaging teams with training, local incentives and global initiatives
About Us
We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.
While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria\’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.
If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!
About the Team
Being part of a great brand isn\’t the only thing we have on offer, you\’ll also get access to:
- 25% off a huge selection of Victoria\’s Secret, Next, Gap in store
- Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway
- Incentives and competitions with amazing prizes that run all year round
- Access to free financial, health and wellbeing services including 24/7 digital GP
- Learning and development opportunities and support with upskilling core skills through on the job training
- Core benefits such as pension contributions and life assurance
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include \’Workplace Adjustments\’ in the subject line).
Assistant Store Manager - Victoria\'s Secret, Nottingham employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Victoria\'s Secret, Nottingham
✨Tip Number 1
Familiarise yourself with Victoria's Secret brand values and customer experience strategies. Understanding their approach will help you align your answers during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Prepare examples from your previous retail management experience that showcase your ability to lead a team, exceed sales targets, and create a positive customer experience. Specific stories can make a strong impression.
✨Tip Number 3
Network with current or former employees of Victoria's Secret if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Showcase your creativity in engaging teams and customers. Think of innovative ideas or initiatives you've implemented in past roles that could translate well to the Assistant Store Manager position at Victoria's Secret.
We think you need these skills to ace Assistant Store Manager - Victoria\'s Secret, Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, particularly in fast-paced environments. Emphasise your achievements in exceeding sales targets and managing KPIs, as these are crucial for the Assistant Store Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and how you lead with purpose. Share specific examples of how you've engaged and developed teams in previous roles, and how you can bring that experience to Victoria's Secret.
Showcase Your Customer Focus: Demonstrate your commitment to customer experience in your application. Provide examples of how you've personalised customer interactions and maximised satisfaction in past positions, aligning with the company's focus on customer needs.
Highlight Your Creative Flair: Mention any creative initiatives you've implemented in previous roles, such as training programmes or local incentives. This will show your resourcefulness and ability to engage teams, which is important for the role at Victoria's Secret.
How to prepare for a job interview at Next
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of how you've created unique customer experiences in the past, as this aligns with the brand's values.
✨Demonstrate Leadership Skills
Prepare to discuss your previous management experience and how you've successfully led a team. Highlight instances where you've motivated and developed team members, showcasing your ability to inspire others.
✨Be Customer-Centric
Emphasise your commitment to putting customers first. Think of ways you've personalised customer interactions in previous roles and be ready to share these stories to illustrate your customer-focused mindset.
✨Embrace Change and Problem-Solving
Victoria's Secret values adaptability, so be prepared to discuss how you've handled change in fast-paced environments. Share examples of challenges you've faced and how you collaborated with your team to find solutions.
