At a Glance
- Tasks: Lead and inspire a team to create an amazing customer experience every day.
- Company: Join Victoria's Secret, a leading retailer of fashion-inspired lingerie and lifestyle products.
- Benefits: Enjoy 25% off store items, exclusive offers, and access to health services.
- Other info: We support workplace adjustments for candidates with disabilities.
- Why this job: Be part of a dynamic team at an iconic brand that values diversity and growth.
- Qualifications: Previous retail management experience and a passion for creating unique customer experiences.
The predicted salary is between 24000 - 36000 £ per year.
About the role
As an Assistant Store Manager at Victoria\'s Secret you\'ll be a key part in the management team, ensuring the success of your store and inspiring the team to achieve their targets and create the very best customer experience everyday.
What\'s in (your) store for you...
- Lead from the heart - You\'ll train, coach and inspire your team, setting them up for success and developing them to be stars of the future
- Be a role model - You\'ll motivate and engage your team to bring to life the brand values everyday, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success
- Have your mind on the customer - You\'ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store and ensuring your team does the same
- Hands on operations - You\'ll work with your Store Manager to manage the store P&L and key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control) which help maximise sales and profitability
- An eye for visuals - our brand visual standards are high (of course), but with the support of our Visual Team you will be accomplished in their execution, and you\'ll ensure your team are too
- Open eyes and ears - Your vision and passion for our products will help the business grow and change for the better. You\'ll cultivate a platform for active listening with your team and sharing ideas with your wider store partners. Everyone has great ideas, tell us, what are they? Your voice will count
- Your feet on the ground - You\'ll make sure your store is kept up to date, safe and compliant. You\'ll manage product launches, floor set changes, store audits and stock counts, H&S policies, and make sure everything is in place to keep you and your team efficient and safe
About you...
- A wealth of experience -
- With your previous retail management experience in a fast paced store(s) you can demonstrate a record of managing and exceeding sales targets and KPIs
- You can demonstrate an understanding of how to manage a team to deliver objectives that drive strong performance and results
- Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for each customer is your favourite thing to do
- Lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create
- Relationships that count - You are keen to be part of the business and want to develop valued relationships with our customers, your team and wider business teams
- Embrace change - Your mind thrives on change, especially when it poses a challenge, your favourite thing to do is multitask, problem solve and collaborate with others to get things done
- Creative flair - People describe you as approachable and resourceful with a creative side when it comes to engaging teams with training, local incentives and global initiatives
About Us
We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.
While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria\'s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.
If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!
About the Team
Being part of a great brand isn\'t the only thing we have on offer, you\'ll also get access to:
- 25% off a huge selection of Victoria\'s Secret, Next, Gap in store
- Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway
- Incentives and competitions with amazing prizes that run all year round
- Access to free financial, health and wellbeing services including 24/7 digital GP
- Learning and development opportunities and support with upskilling core skills through on the job training
- Core benefits such as pension contributions and life assurance
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include \'Workplace Adjustments\' in the subject line).
Assistant Store Manager - Victoria\'s Secret, Buchanan Street in Glasgow employer: Next
At Victoria's Secret, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that celebrates diversity and fosters personal growth. As an Assistant Store Manager on Buchanan Street, you'll enjoy competitive benefits, including discounts across a wide range of retailers, access to health and wellbeing services, and opportunities for professional development, all while being part of a dynamic team dedicated to creating memorable customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Victoria\'s Secret, Buchanan Street in Glasgow
✨Tip Number 1
Familiarise yourself with Victoria's Secret's brand values and customer experience philosophy. Understanding their approach will help you align your answers during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlight specific instances where you motivated your team to exceed targets or improve customer satisfaction.
✨Tip Number 3
Research the latest trends in retail management and customer engagement strategies. Being knowledgeable about current practices can set you apart and show that you're proactive about improving store performance.
✨Tip Number 4
Network with current or former employees of Victoria's Secret if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Assistant Store Manager - Victoria\'s Secret, Buchanan Street in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your retail management experience and any specific achievements related to sales targets and KPIs. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter:In your cover letter, express your passion for retail and how you embody the brand values of Victoria's Secret. Share specific examples of how you've led teams and improved customer experiences in previous roles.
Showcase Your Leadership Skills:Emphasise your ability to train, coach, and inspire a team. Provide examples of how you've motivated others and created a positive working atmosphere in past positions.
Demonstrate Your Customer Focus:Highlight your commitment to customer service by sharing instances where you've gone above and beyond to enhance the customer experience. This will show that you understand the importance of putting customers first.
How to prepare for a job interview at Next
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of how you've created unique customer experiences in the past, as this aligns with the company's focus on customer satisfaction.
✨Demonstrate Leadership Skills
Prepare to discuss your previous management experience and how you've successfully led a team. Highlight instances where you've motivated and developed team members, as this is crucial for the Assistant Store Manager role.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be prepared to talk about how you've managed sales targets and profitability in your previous roles, showcasing your ability to drive results.
✨Embrace Change and Problem-Solving
The role requires adaptability and a proactive approach to challenges. Share examples of how you've successfully navigated change in a fast-paced environment and collaborated with others to find solutions.
