At a Glance
- Tasks: Provide application support, diagnose issues, and collaborate with teams for customer satisfaction.
- Company: Join a dynamic team at Next, a leader in retail technology.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: 12-month fixed-term contract with opportunities for growth.
- Why this job: Be a key player in enhancing customer experiences through tech solutions.
- Qualifications: Experience in IT Service Desk or Application Support and strong problem-solving skills.
The predicted salary is between 45000 - 50000 £ per year.
Next is seeking a Technical Support Analyst to join our Product Systems team for a 12-month fixed-term contract.
You will provide application and operational support, diagnose incidents, and collaborate with cross-functional teams to ensure a smooth customer experience.
The role requires proven experience in IT Service Desk or Application Support, strong problem-solving and organisational skills, and excellent clear communication.
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Application Support Analyst - Problem Solver & Collaborator employer: Next
NEXT is an outstanding employer that values its employees by offering flexible hours and a supportive work culture in Inverness. With a focus on employee growth, you will have access to various benefits including discounts and a working wardrobe allowance, making it a rewarding place to build your retail career while enjoying a balanced lifestyle.
