At a Glance
- Tasks: Lead the sales team, ensuring excellent customer service and operational standards.
- Company: Join Joules, a creative and ambitious retail brand with a welcoming culture.
- Benefits: Flexible working hours, financial rewards, and wellbeing benefits for a balanced life.
- Other info: Great career-building opportunities in a dynamic retail environment.
- Why this job: Be part of an inspiring team and make a real impact in retail.
- Qualifications: Previous retail experience as a Supervisor or Senior Sales Assistant required.
The predicted salary is between 12 - 15 £ per hour.
SHIFTS YOU ARE APPLYING FOR: 15.50hrs p/w; Wed 08:45 - 17:15; Fri 09:00 - 17:30
About the Role:
The grass is greener… at Joules! We have an eye for detail. We care and we challenge. We are creative and commercial, passionate and practical. We are flexible and generous. We inspire hard work and lead with kindness. We have big ambitions and are never afraid to give it some welly.
Step into a role as a Supervisor working in one of our retail stores where you will lead the sales team by example, using an excellent understanding of product with a friendly, welcoming approach to provide excellent customer service, ensuring your team does the same. Flexible working options are available.
About You:
As a Supervisor you will think commercially and have the ability to work with the Store Manager to create a shopping experience that is unique to the Joules brand. Working with the management team, you will support the development of the sales team and ensure customer needs and wants are met. You will also assist in setting up and delivering exceptional retail operational standards and in store efficiencies to drive profitability.
You will need to have previous experience as a retail Supervisor or a Senior Sales Assistant ready to progress your career. Our Supervisors are at the heart of our stores - product experts who bring everything together for the benefit of our customers whilst gaining valuable, career-building experience.
Still not sure if the grass is greener? As a company that values its people as its biggest asset, we want to look after ours so that they feel at home. So we put together a package of financial rewards and wellbeing benefits to help you achieve your perfect balance of work and play. To find out more about our benefits see below.
This is a truly great time to be part of an inspirational and passionate team here at Joules – so if you do not want to miss out on being part of something special - click ‘Apply Now’ below.
Our Working Way:
At Joules, we honour our British heritage while creating products and experiences that delight, inspire, and connect with our customers every day. We are committed to bringing freshness and innovation to our collections, delivering style, quality, and joy in every season. We strive to be the leading brand in preppy, heritage ‘time off’ clothing, offering standout outerwear and rainwear, layered autumn and winter essentials, fresh spring and summer styles, and a broad selection across womenswear, menswear, kidswear, and homeware.
At Joules we lead on product, design, print, creative brand strategy and marketing whilst NEXT supports retail, HR, finance, distribution, customer service and returns - offering operational excellence.
Joules Supervisor - Aldeburgh (N117647) employer: Next
At Joules, we pride ourselves on being an exceptional employer that values creativity, kindness, and hard work. Our Aldeburgh store offers a supportive work culture where Supervisors lead by example, fostering both personal and professional growth within a passionate team. With flexible working options and a comprehensive benefits package, we ensure our employees feel valued and inspired to deliver outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Joules Supervisor - Aldeburgh (N117647)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Next, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Joules Supervisor - Aldeburgh (N117647)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Next that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Next will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Next and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Next
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Next, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Next!
