Merchandiser (Love & Roses) in London

Merchandiser (Love & Roses) in London

London Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a team to maximise profitability through strategic planning and trading of product ranges.
  • Company: Join a creative and innovative team at Love & Roses, part of NEXT.
  • Benefits: Enjoy 25% off products, flexible working, and personal development opportunities.
  • Other info: Diverse and inclusive culture that values individuality and wellbeing.
  • Why this job: Make an impact in fashion by pushing boundaries and setting trends.
  • Qualifications: Experience in fashion categories and team management required.

The predicted salary is between 40000 - 50000 £ per year.

Location: Head Office, Tottenham Court Road, London

Working style: Hybrid

Next Wholly Owned Brands: Our growing portfolio includes Lipsy, Love & Roses, Friends Like These, Beauty at NEXT and Seraphine — all available through next.co.uk, connecting with millions of customers across the UK and beyond. At the heart of our business is a passionate team driven by creativity, innovation, and a shared ambition to deliver exceptional results. We foster a culture where individuality is celebrated, curiosity is encouraged, and challenging the status quo is part of how we grow.

Who are Love & Roses? Love & Roses is for the woman who isn’t afraid to push boundaries; she’ll set her own trend, with unique styles, playful prints and fabulous fabrics at her core.

Role Purpose: To maximise the profitability of the department by leading a team, working with the Buyer and suppliers to strategically plan, build, and trade commercial product ranges. The role ensures the business plan is achieved by having the right product, in the right place, at the right time, and in the right quantities.

Role Responsibilities:

  • Develop and execute the department strategy with the Buyer/Designer to maximise profit, by understanding customer needs and utilising strong knowledge of competitor product, pricing, and trading activity.
  • Formulate and propose planning parameters by analysing past and proposed season ranges, considering the impact of sales contribution by channel.
  • Manage and control the Critical Path for each phase with the Buyer, ensuring deadlines are met and proactively communicating any impact on launch position and actions taken.
  • Ensure range balance by working with Buyer, Designer, and Technologist, optimising the use of trials and stock buys, and ensuring commerciality to the brand.
  • Appraise and develop suppliers in conjunction with the Buyer to maintain a strong supply base.

Trading & Forecasting:

  • Actively trade the department by continually reviewing performance and potentialising emerging trends to maximise profit and minimise risk.
  • Manage weekly/monthly forecasts (WSSI), clearly communicating changes/impact on stock position, and controlling intake with the Buying and Technical teams to achieve optimum stock levels and minimise markdown.
  • Control the intake margin to achieve plan, ensuring all orders are entered accurately and authorised promptly according to the Critical Path.
  • Oversee the execution of markdowns and promotions within agreed parameters, accurately forecasting the effect on sales, stocks, and profit.
  • Monitor and analyse KPI’s including returns rates and attribute analysis (sizing, price, colour), making recommendations to adjust future buys where necessary.
  • Manage and develop the team, including delegating tasks, prioritising workflow, and conducting regular performance appraisals against competencies.
  • Manage internal and external relationships to develop partnerships, actively contributing to the development of junior members within the function.
  • Work with cross-functional teams (e.g., Supply Chain, Site Optimisation, Retail Operations) to identify opportunities to maximise profit.

Technical Requirements:

  • Extensive experience across multiple fashion categories.
  • Proven experience managing and developing a team.
  • Experience working directly with senior leadership, possesses excellent interpersonal and communication skills to build strong relationships across the business.
  • Ability to stay calm under pressure and motivate the team through challenging periods of change.
  • Shows innovation by challenging existing processes and practices to drive the business forward.
  • Strong knowledge of the competition’s product offer, pricing strategy and trading activity.

What we can do for you:

  • 25% off a huge selection of Next, Next Wholly Owned Brands, GAP and Victoria's Secret products & 10% off most partner brands & up to 15% off Branded Beauty.
  • Hot deals and exclusive offers from over 3,500 retailers through Perks At Work.
  • We recognise hard work with our company performance-based bonus.
  • Life Assurance.
  • Join our Next Sharesave Scheme.
  • Lesson the impact with our Annual Travel Card Loan.
  • Never miss a package and with Direct to Desk delivery.
  • Bag a bargain at our sample sales.
  • Hybrid & flexible working across the business to support your work-life balance.
  • Learn, develop and grow with our personal development plans.
  • Enjoy more time with friends and family with Early Bank Holiday finishes.
  • Join in the fun with our year-round office events.

Diversity & Inclusion: We recognise that our differences are what make us who we are. We want people to want to work for us and be their true selves. We are dedicated to attracting and developing a talent team, and recognise that all unique backgrounds and experiences contribute to our future success. We want to create an inclusive and inspiring environment where individuals feel valued and respected, and where people can achieve their full potential and be their very best, whoever they are. We believe that wellbeing is having the opportunity to achieve your full potential, cope with day to day pressures, be productive and thrive in all aspects of your life. We encourage a culture that promotes and enables us all to achieve positive wellbeing, by focusing on mental, physical and financial health.

Merchandiser (Love & Roses) in London employer: NEXT Wholly Owned Brands

At Love & Roses, based in the vibrant heart of London, we pride ourselves on being an exceptional employer that champions creativity and innovation. Our hybrid working model supports a healthy work-life balance, while our commitment to personal development ensures that every team member has the opportunity to grow and thrive. With a culture that celebrates individuality and inclusivity, we offer a dynamic environment where you can truly make your mark and enjoy a range of fantastic benefits, including generous discounts and performance-based bonuses.

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Contact Details:

NEXT Wholly Owned Brands Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Merchandiser (Love & Roses) in London

Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like NEXT Wholly Owned Brands, so don’t miss out on building those relationships!

Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like NEXT Wholly Owned Brands!

We think you need these skills to ace Merchandiser (Love & Roses) in London

Team Leadership
Strategic Planning
Product Range Development
Analytical Skills
Forecasting
Communication Skills
Relationship Management

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at NEXT Wholly Owned Brands, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at NEXT Wholly Owned Brands and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show NEXT Wholly Owned Brands that you’re ready to jump in and contribute right away!

How to prepare for a job interview at NEXT Wholly Owned Brands

Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!