Support Worker (Adults and Young People)
Support Worker (Adults and Young People)

Support Worker (Adults and Young People)

Full-Time 20000 - 25000 £ / year (est.) No home office possible
Next Wave Care Group

At a Glance

  • Tasks: Support adults and young people in achieving independence and emotional well-being.
  • Company: Next Wave Care Group, dedicated to compassionate and high-quality support.
  • Benefits: Comprehensive training, career progression, flexible shifts, and employee well-being support.
  • Other info: Join a values-driven culture focused on collaboration and continuous improvement.
  • Why this job: Make a real difference in people's lives while working in a supportive team environment.
  • Qualifications: Compassionate individuals with strong communication skills and a positive mindset.

The predicted salary is between 20000 - 25000 £ per year.

At Next Wave Care Group, the people we support are at the centre of everything we do. We also recognise that supporting and valuing our staff is essential to delivering high-quality, safe, and compassionate support. We are committed to creating an open, positive, and supportive workplace culture where staff feel listened to, respected, and empowered to do their best work. We actively encourage open communication, reflective practice, and shared learning, and we promote a culture where staff can raise concerns, seek guidance, and contribute ideas without fear, in line with our safeguarding and whistleblowing responsibilities.

We believe that strong, well-supported teams deliver the best outcomes for the people we support, and our culture is built on collaboration, accountability, compassion, and continuous improvement. We are currently seeking compassionate, reliable, and motivated Support Workers to join our team delivering high-quality, trauma-informed support within adult mental health services and Ofsted-registered supported accommodation.

As a Support Worker, you will play a vital role in supporting individuals to live safely, build independence, and achieve positive and meaningful outcomes. You will work in a person-centred and trauma-informed way, building professional and trusting relationships while promoting emotional well-being, dignity, and respect. The role involves supporting individuals with daily living skills, emotional regulation, and access to community-based resources, including housing, education, employment, and health services. You will advocate on behalf of the people we support, respond appropriately to crisis situations, and ensure safeguarding and risk management procedures are followed at all times.

This role involves lone working within a home environment, as well as close collaboration with a skilled and supportive team, to create a safe, structured, and nurturing environment where individuals can thrive. Maintaining accurate and confidential records, professional boundaries, and compliance with organisational policies and relevant regulatory standards is essential to the role. The position is offered on a rota basis, covering days, evenings, weekends, bank holidays, and sleep-in duties, as part of a 24/7 service. Typically, working three shifts per week supports a healthy work-life balance, with overtime and additional sleep-ins available to increase earnings.

Key Responsibilities
  • Deliver safe, consistent, and high-quality support in line with individual support plans
  • Build positive, trauma-informed relationships that promote trust, independence, and emotional safety
  • Support individuals with daily routines, independent living skills, and emotional well-being
  • Recognise, respond to, and report safeguarding concerns, risks, and incidents appropriately
  • Contribute to risk assessments, behaviour support strategies, and support plans
  • Support access to education, employment, training, healthcare, and community services
  • Maintain accurate, timely, and confidential records
  • Ensure the home environment is safe, clean, and welcoming
  • Work collaboratively with colleagues, external professionals, and partner agencies
Essential Requirements
  • Understanding of safeguarding, risk management, and professional boundaries
  • Ability to build positive, non-judgmental relationships
  • Self-motivated with a positive mindset and solutions-focused approach
  • Strong emotional resilience and the ability to respond calmly in challenging situations
  • Confidence working independently and as part of a team
  • Good verbal and written communication skills
  • Flexibility to work shifts, including evenings, weekends, and sleep-ins
  • Valid UK Visa (WE DO NOT OFFER SPONSORSHIP)
Desirable
  • Level 3 qualification in Health & Social Care, Residential Childcare, or equivalent
  • Experience within adult mental health services or Ofsted-regulated services
  • Trained in trauma-informed care, de-escalation, or mental health support
  • Experience working with vulnerable adults or young people, including those with mental health needs; however, we welcome applications from candidates with transferable life skills, relevant personal experience, with a great attitude and a passion to develop in this industry

Full training will be provided.

What We Offer
  • Comprehensive induction and shadowing to help you settle in
  • Ongoing mandatory and specialist training, including trauma-informed care and mental health training
  • Regular supervision, reflective practice, and professional support
  • Opportunities for career progression, qualifications, and skills development
  • Overtime/additional opportunities for increased earnings
  • A supportive, values-driven, and positive workplace culture
  • Recognition and Employee well-being support
  • Team-building activities and events to strengthen collaboration and morale
  • Pension scheme and statutory benefits
  • Access to resources and guidance for professional growth and development

Next Wave Care Group is committed to safeguarding and promoting the welfare of adults and young people. All staff are expected to share this commitment. Successful candidates will be subject to an Enhanced DBS check and relevant pre-employment checks.

Support Worker (Adults and Young People) employer: Next Wave Care Group

Next Wave Care Group is an exceptional employer that prioritises the well-being of both its staff and the individuals they support. With a strong commitment to fostering a positive and collaborative work culture, employees benefit from comprehensive training, ongoing professional development, and opportunities for career progression. The organisation values open communication and provides a supportive environment where staff can thrive, making it an ideal place for those seeking meaningful and rewarding employment in the care sector.
Next Wave Care Group

Contact Detail:

Next Wave Care Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker (Adults and Young People)

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to support work. Think about how you would handle specific situations, especially those involving emotional support and crisis management.

✨Tip Number 3

Show your passion! When you get the chance to chat with potential employers, let them know why you care about supporting adults and young people. Share personal experiences that highlight your commitment to making a difference.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our supportive team at Next Wave Care Group.

We think you need these skills to ace Support Worker (Adults and Young People)

Compassion
Reliability
Motivation
Trauma-Informed Care
Emotional Regulation
Crisis Management
Safeguarding Knowledge
Risk Management
Record Keeping
Communication Skills
Team Collaboration
Flexibility
Problem-Solving Skills
Independence Building
Non-Judgmental Attitude

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about supporting others.

Tailor Your Application: Make sure to customise your application for the Support Worker role. Highlight your relevant skills and experiences that align with our values of compassion, collaboration, and continuous improvement. Show us why you’re a great fit!

Showcase Your Skills: Use specific examples to demonstrate your understanding of trauma-informed care and how you've built positive relationships in the past. This will help us see how you can contribute to our supportive environment.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Next Wave Care Group

✨Know Your Stuff

Before the interview, make sure you understand the key responsibilities of a Support Worker. Familiarise yourself with trauma-informed care and how it applies to supporting adults and young people. This will show that you're genuinely interested in the role and ready to hit the ground running.

✨Show Your Compassion

During the interview, share specific examples of how you've demonstrated compassion and empathy in previous roles or experiences. Highlight your ability to build trusting relationships and support individuals in challenging situations, as this is crucial for the role.

✨Ask Thoughtful Questions

Prepare some insightful questions about the company culture and the support provided to staff. This not only shows your interest but also helps you gauge if the environment aligns with your values, especially regarding open communication and team collaboration.

✨Demonstrate Flexibility and Resilience

Be ready to discuss how you handle challenging situations and adapt to changing circumstances. Share examples that showcase your emotional resilience and ability to work both independently and as part of a team, as these traits are essential for a Support Worker.

Support Worker (Adults and Young People)
Next Wave Care Group

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