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- Tasks: Transform customer requirements into user stories for agile development and monitor project progress.
- Company: Join a dynamic team delivering innovative solutions using ServiceNow in a hybrid work environment.
- Benefits: Enjoy a competitive salary, hybrid working options, and a supportive company culture.
- Why this job: Be part of a collaborative team that values stakeholder engagement and drives impactful change.
- Qualifications: Expertise in ServiceNow and Agile methodologies, with strong communication and facilitation skills required.
- Other info: Work from London, Bristol, York, or Norwich while enjoying a flexible remote work schedule.
The predicted salary is between 42000 - 60000 £ per year.
Customer is delivering change with the ServiceNow product through the Agile Methodology process and will be using ServiceNow Demand Management, Agile Development, Release / Change to manage the Change.
Role Type: Perm
Start Date: ASAP
Salary: Day £50,000 - £60,000 + benefits
Location: hybrid (60% remote) - offices in either London, Bristol, York or Norwich
Tasks Description:
- Break requirements down submitted through the Demand / Ideation process into user stories suitable for iterative, incremental development.
- Create roadmaps based on approved demands and monitor progress against plans.
- Provide any key communications / reporting based on progress.
- Be an interface between the Development teams and wider business.
- Work with various boards eg Demand Board, Technical Governance Board to ensure the designs / stories chosen meet the necessary platform and governance.
Our team is split between permanent members of staff and therefore involves good stakeholder management. Experience with different stakeholder groups would be expected.
Essential Skills/Experience Description:
- A ServiceNow expert, with an understanding of the Now Platform capabilities.
- Good experience with the IT modules, Sourcing & Procurement Ops modules, Accounts Payable modules, HRSD module, Financial Service Operations (FSO) modules.
- Familiarity with Agile, SAFe, or DevOps methodologies, with awareness of ITILv3 Framework.
- Experience working with third-party software partners.
- Strong engagement, communication, and facilitation skills, including an excitement for the process of motivating and aligning stakeholders.
ServiceNow Business Analyst employer: Next Ventures
Contact Detail:
Next Ventures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Business Analyst
✨Tip Number 1
Familiarise yourself with the ServiceNow platform and its various modules, especially those mentioned in the job description. This will not only help you understand the role better but also allow you to speak confidently about your experience during interviews.
✨Tip Number 2
Brush up on Agile methodologies, particularly how they apply to ServiceNow projects. Being able to discuss specific examples of how you've used Agile in past roles will demonstrate your suitability for the position.
✨Tip Number 3
Network with current or former ServiceNow Business Analysts through platforms like LinkedIn. They can provide insights into the role and company culture, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your stakeholder management experience in detail. Think of specific instances where you've successfully engaged different groups, as this is a key aspect of the role and will show your ability to navigate complex environments.
We think you need these skills to ace ServiceNow Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow and Agile methodologies. Use specific examples that demonstrate your skills in breaking down requirements into user stories and managing stakeholder communications.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your familiarity with the Now Platform and how your previous experiences align with the tasks described in the job listing.
Highlight Relevant Skills: Clearly outline your essential skills and experiences related to the IT modules mentioned in the job description. Emphasise your understanding of Agile, SAFe, or DevOps methodologies, and your ability to engage with various stakeholder groups.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Business Analyst role.
How to prepare for a job interview at Next Ventures
✨Showcase Your ServiceNow Expertise
Make sure to highlight your knowledge of the ServiceNow platform and its various modules during the interview. Be prepared to discuss specific projects where you've successfully implemented ServiceNow solutions, as this will demonstrate your hands-on experience and understanding of the product.
✨Understand Agile Methodologies
Since the role involves working within Agile frameworks, brush up on Agile, SAFe, and DevOps methodologies. Be ready to explain how you've applied these methodologies in past roles, particularly in breaking down requirements into user stories and managing iterative development.
✨Prepare for Stakeholder Management Questions
Given the emphasis on stakeholder management, think of examples where you've effectively engaged with different stakeholder groups. Prepare to discuss how you navigated challenges and aligned diverse interests to achieve project goals.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like governance and reporting. This will help you make a positive impression on the interviewers.
