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- Tasks: Transform customer requirements into user stories for agile development and monitor project progress.
- Company: Join a dynamic team delivering innovative solutions with ServiceNow in a hybrid work environment.
- Benefits: Enjoy a competitive salary, hybrid working options, and a supportive company culture.
- Why this job: Be part of a collaborative team that values stakeholder engagement and drives impactful change.
- Qualifications: Expertise in ServiceNow and Agile methodologies, with strong communication and facilitation skills required.
- Other info: Work from London, Bristol, York, or Norwich while connecting with diverse stakeholders.
The predicted salary is between 42000 - 60000 £ per year.
Customer is delivering change with the ServiceNow product through the Agile Methodology process and will be using ServiceNow Demand Management, Agile Development, Release / Change to manage the Change.
Role Type: Perm
Start Date: ASAP
Salary: Day £50,000 - £60,000 + benefits
Location: hybrid (60% remote) - offices in either London, Bristol, York or Norwich
Tasks Description:
- Break requirements down submitted through the Demand / Ideation process into user stories suitable for iterative, incremental development.
- Create roadmaps based on approved demands and monitor progress against plans.
- Provide any key communications / reporting based on progress.
- Be an interface between the Development teams and wider business.
- Work with various boards eg Demand Board, Technical Governance Board to ensure the designs / stories chosen meet the necessary platform and governance.
Our team is split between permanent members of staff and therefore involves good stakeholder management. Experience with different stakeholder groups would be expected.
Essential Skills/Experience Description:
- A ServiceNow expert, with an understanding of the Now Platform capabilities.
- Good experience with the IT modules, Sourcing & Procurement Ops modules, Accounts Payable modules, HRSD module, Financial Service Operations (FSO) modules.
- Familiarity with Agile, SAFe, or DevOps methodologies, with awareness of ITILv3 Framework.
- Experience working with third-party software partners.
- Strong engagement, communication, and facilitation skills, including an excitement for the process of motivating and aligning stakeholders.
Team Contact: ingrid.kaca@next-ventures.com
ServiceNow Business Analyst employer: Next Ventures
Contact Detail:
Next Ventures Recruiting Team
ingrid.kaca@next-ventures.com
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Business Analyst
✨Tip Number 1
Familiarise yourself with the ServiceNow platform and its various modules, especially those mentioned in the job description. This will not only help you understand the role better but also allow you to speak confidently about your experience during interviews.
✨Tip Number 2
Brush up on Agile methodologies, particularly if you have experience with SAFe or DevOps. Being able to discuss how you've applied these methodologies in past projects can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the ServiceNow community. Engaging with others who work in similar roles can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare examples of your stakeholder management experiences. Since this role involves interfacing with various boards and teams, having specific instances ready to share can demonstrate your capability in managing diverse groups effectively.
We think you need these skills to ace ServiceNow Business Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Highlight your experience with ServiceNow and Agile methodologies in your application.
Tailor Your CV: Customise your CV to reflect the essential skills mentioned in the job description. Emphasise your experience with IT modules, stakeholder management, and any relevant certifications.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the specific needs of the role. Mention your familiarity with the Now Platform and your ability to communicate effectively with various stakeholders.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Business Analyst.
How to prepare for a job interview at Next Ventures
✨Showcase Your ServiceNow Expertise
Make sure to highlight your knowledge of the ServiceNow platform and its various modules during the interview. Be prepared to discuss specific projects where you've successfully implemented ServiceNow solutions, as this will demonstrate your hands-on experience.
✨Understand Agile Methodologies
Since the role involves working within Agile frameworks, brush up on Agile, SAFe, and DevOps methodologies. Be ready to explain how you've applied these methodologies in past projects, particularly in breaking down requirements into user stories.
✨Prepare for Stakeholder Management Questions
Given the importance of stakeholder management in this role, think of examples where you've effectively engaged with different stakeholder groups. Prepare to discuss how you navigated challenges and aligned diverse interests to achieve project goals.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, especially when discussing technical concepts. This will help you convey your ideas effectively to both technical and non-technical stakeholders.
