Second Line Support

Second Line Support

York Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide advanced troubleshooting and support for Windows enterprise environments.
  • Company: Join a dynamic team focused on modern workplace technologies.
  • Benefits: Enjoy remote work flexibility and the chance to enhance your tech skills.
  • Why this job: Be part of a pivotal role that improves user experience in a hybrid environment.
  • Qualifications: Proven experience in Windows administration, SCCM, Intune, and strong problem-solving skills required.
  • Other info: This is a contract position with opportunities for growth in a fast-paced setting.

The predicted salary is between 36000 - 60000 £ per year.

Are you a skilled IT professional with expertise in Windows enterprise administration, troubleshooting, and modern workplace technologies? We’re looking for a Modern Workplace Engineer to join our team and play a pivotal role in ensuring seamless IT operations across a hybrid environment.

Key Responsibilities:

  • Provide advanced troubleshooting and support for Windows enterprise environments.
  • Administer and optimize SCCM (System Center Configuration Manager) and Intune for device and application management.
  • Ensure efficient operation of hybrid infrastructure, integrating on-premises and cloud-based solutions.
  • Collaborate with teams to improve workplace technology and enhance user experience.
  • Monitor and manage security policies to maintain compliance and best practices.

Requirements:

  • Proven experience in Windows enterprise administration and troubleshooting.
  • Strong expertise with SCCM and Intune.
  • Familiarity with hybrid environments (on-prem and cloud integration).
  • Excellent problem-solving skills and ability to work in a dynamic, fast-paced setting.
  • Strong communication skills for engaging with end-users and technical teams.

Familiar working with IOS/ANDROID/WINDOWS.

Second Line Support employer: Next Ventures

As a Modern Workplace Engineer with us, you'll thrive in a dynamic remote environment that champions innovation and collaboration. We offer competitive benefits, a supportive work culture that prioritises employee growth, and opportunities to enhance your skills in cutting-edge technologies. Join our team and be part of a forward-thinking company that values your contributions and fosters a meaningful career path.
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Contact Detail:

Next Ventures Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Second Line Support

✨Tip Number 1

Familiarise yourself with the latest updates and features of SCCM and Intune. Being well-versed in these tools will not only boost your confidence but also demonstrate your commitment to staying current in the field.

✨Tip Number 2

Engage with online communities or forums related to Windows enterprise administration. Networking with other professionals can provide insights into common challenges and solutions, which you can reference during interviews.

✨Tip Number 3

Prepare to discuss specific scenarios where you've successfully troubleshot issues in a hybrid environment. Real-life examples will showcase your problem-solving skills and practical experience to potential employers.

✨Tip Number 4

Brush up on your communication skills, especially when explaining technical concepts to non-technical users. Being able to convey complex information clearly is crucial for a role that involves user interaction.

We think you need these skills to ace Second Line Support

Windows Enterprise Administration
Advanced Troubleshooting
SCCM (System Center Configuration Manager)
Intune
Hybrid Infrastructure Management
Cloud Integration
Security Policy Management
User Experience Enhancement
Problem-Solving Skills
Communication Skills
Familiarity with iOS
Familiarity with Android
Familiarity with Windows

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in Windows enterprise administration and troubleshooting. Include specific examples of your work with SCCM and Intune, as well as any relevant projects involving hybrid environments.

Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and your ability to work in dynamic settings. Mention your familiarity with IOS, ANDROID, and WINDOWS, and explain how your background makes you a great fit for the role.

Highlight Relevant Skills: In your application, emphasise your technical skills related to modern workplace technologies. Be specific about your experience with security policies and compliance, as these are crucial for the role.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Next Ventures

✨Showcase Your Technical Skills

Be prepared to discuss your experience with Windows enterprise administration, SCCM, and Intune in detail. Highlight specific examples of how you've successfully managed devices and applications in a hybrid environment.

✨Demonstrate Problem-Solving Abilities

Expect to face scenario-based questions that assess your troubleshooting skills. Practice articulating your thought process when diagnosing and resolving technical issues, as this will showcase your analytical capabilities.

✨Communicate Clearly

Strong communication skills are essential for this role. Be ready to explain complex technical concepts in simple terms, especially when discussing your experiences with end-users and technical teams.

✨Research the Company Culture

Understanding the company's values and work environment can help you tailor your responses. Familiarise yourself with their approach to modern workplace technologies and be prepared to discuss how you can contribute to enhancing user experience.

Second Line Support
Next Ventures
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  • Second Line Support

    York
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-06-15

  • N

    Next Ventures

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