SAP Support Lead - Hypercare & BAU Champion

SAP Support Lead - Hypercare & BAU Champion

Freelance 156000 - 156000 £ / year (est.) No working from home possible
Next Ventures

At a Glance

  • Tasks: Lead SAP support, manage incidents, and ensure smooth transition to business-as-usual.
  • Company: Next Ventures, a leader in tech solutions with a focus on innovation.
  • Benefits: Competitive rate of £600 per day and opportunities for professional growth.
  • Other info: Join a dynamic team and enhance your career in a fast-paced environment.
  • Why this job: Be at the forefront of SAP implementation and make a significant impact.
  • Qualifications: Strong SAP background and service management experience required.

The predicted salary is between 156000 - 156000 £ per year.

Next Ventures is seeking an experienced SAP Support Lead to establish and lead a support function following a major SAP implementation. In this role, you will manage hypercare, stabilize the platform, and facilitate the transition into business-as-usual (BAU) support.

Key responsibilities include:

  • Setting up the SAP support model
  • Overseeing incidents resolution
  • Managing relationships with third-party vendors

A strong background in SAP and service management is required. This position offers a competitive rate of £600 per day.

SAP Support Lead - Hypercare & BAU Champion employer: Next Ventures

Next Ventures is an exceptional employer that values innovation and collaboration, providing a dynamic work environment for professionals in the SAP domain. With a strong focus on employee growth and development, we offer opportunities to lead impactful projects while enjoying competitive compensation and a supportive culture that encourages work-life balance. Join us in our vibrant location, where your expertise will be recognised and rewarded, making a meaningful difference in our clients' success.

Next Ventures

Contact Details:

Next Ventures Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land SAP Support Lead - Hypercare & BAU Champion

Get Down with SAP Community

Dive into the SAP community online—forums, blogs, and social channels are goldmines for freelance gigs. Places like SAP Community Network (SCN) and sites like SAP Experts are perfect for connecting with potential clients looking for freelancers like us.

Show Us Your Skills with a Portfolio

Create a killer portfolio showcasing your SAP ERP projects. Include case studies or examples that highlight your problem-solving skills and the value you brought to past clients. When clients see concrete evidence of your expertise, they'll be more keen to partner up with us.

Freelance Platforms Are Your Best Friends

Sign up on freelance platforms specialising in tech and ERP systems like Upwork or Freelancer. Tailor your profile to highlight your SAP skills and list your services clearly. Those platforms can be a steady source of projects, especially while you’re building your client base.

Network Smartly at SAP Events

Look out for SAP user groups or events—even online ones. These are prime opportunities to meet potential clients and other freelancers. Getting involved not only boosts your visibility but might also lead to those sweet contracts. Plus, who doesn’t love a good chat about SAP?

We think you need these skills to ace SAP Support Lead - Hypercare & BAU Champion

SAP
Service Management
Incident Resolution
Support Model Setup
Vendor Management
Hypercare Management
Business-as-Usual (BAU) Transition

Some tips for your application 🫡

Show Off Your SAP Projects:When applying for a freelance role in SAP ERP systems, make sure to highlight your previous projects. Include specific details about the implementations you've been a part of and the results you achieved. This gives potential clients at Next Ventures a clear picture of your hands-on experience.

Craft a Tailored Portfolio:Your application should include a strong portfolio showcasing your SAP ERP work. Include case studies, screenshots, or documentation of your previous projects – anything that illustrates your expertise and the value you can offer. Don’t forget to mention the SAP modules you've worked with!

Clarify Your Availability and Rates:Since this is a freelance role, it's crucial to be upfront about your availability and rates. Make sure to list your preferred working hours and the rates you charge, so Next Ventures knows what to expect. This transparency can boost your credibility and help set up a good working relationship.

Include Relevant Certifications:Having certifications in SAP can really boost your profile in your application. Make sure to list any relevant qualifications you've earned, such as SAP Certified Application Associate or similar. This not only showcases your commitment to the field but also reassures Next Ventures of your expertise.

How to prepare for a job interview at Next Ventures

Showcase Your SAP Savvy

Make sure to highlight your experience with SAP modules relevant to the role. Discuss specific projects where you've implemented or optimised SAP solutions, as that's what potential clients will be looking for. Share concrete examples that demonstrate your technical prowess and ability to tackle real-world problems.

Be Ready to Tackle Technical Questions

Freelance roles often involve technical assessments. Prepare for questions that delve into integration issues, system configurations, or SAP best practices. Brush up on the technical details so you can confidently respond, demonstrating your depth of knowledge and expertise in SAP ERP systems.

Pitch Your Portfolio Well

Your portfolio is your ultimate selling tool. Make sure it highlights your best SAP projects and any relevant case studies. Be prepared to discuss the challenges you faced and how your contributions made a difference to those projects. Clients love insight into your work process!

Discuss Your Freelance Flexibility

Clients want to know you can adapt to their needs. Share your experience managing multiple projects and how you've balanced client demands in the past. Highlight your availability and how you're ready to adjust your schedule to meet deadlines—this will reassure them that you're in it for the long haul.