Next Ventures is seeking a customer support professional to handle inbound contacts for Eyefinity products, providing troubleshooting, escalation where needed, and maintaining up-to-date product knowledge.
You will triage incidents, use the Knowledge Base, follow escalation processes, manage open tickets, and contribute to procedures and documentation. The role requires adherence to shift schedules and completing mandatory training to support customers effectively.
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First-Line Support Engineer: Fast, Customer-Focused Help in London employer: Next Ventures
Join a dynamic and innovative team as an S/4 HANA Finance Architect, where you will be at the forefront of transforming finance functions for leading organisations. Our collaborative work culture fosters creativity and strategic thinking, providing ample opportunities for professional growth and development. Located in a vibrant area, we offer a supportive environment that values your contributions and encourages you to drive impactful change in the SAP landscape.