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- Tasks: Support the D365 CRM system, manage UAT, and drive platform adoption.
- Company: Join a dynamic team in a fast-paced, high-growth environment in Bracknell.
- Benefits: Enjoy a permanent hybrid role with opportunities for professional growth.
- Why this job: Be part of an innovative team that values collaboration and creativity.
- Qualifications: Experience as a Business System Analyst, preferably with CRM and Microsoft Dynamics.
- Other info: Ready to take on an exciting challenge? Send your CV to Maddison.Rogers@next-ventures.com.
The predicted salary is between 43200 - 72000 £ per year.
Looking for a Microsoft Dynamics Business System Analyst. We are seeking a dynamic Business System Analyst for a permanent hybrid role based in Bracknell. In this role, you will support the D365 CRM system, oversee user acceptance testing (UAT), manage change requests, and drive platform adoption. Collaborating with internal teams, you will document system needs, create prototypes and proof of concepts, and recommend effective operational solutions. This position requires navigating a fast-paced, high-growth environment while adapting to changing priorities and processes.
Key Responsibilities:
- Gather and document business requirements as user stories in collaboration with stakeholders.
- Develop prototypes and proof of concepts to convert requirements into operational solutions.
- Create business process models to identify enhancements and gaps.
- Facilitate planning sessions to prioritize and schedule tasks, managing the product backlog in DevOps.
- Participate in the testing and validation of system enhancements against business requirements.
- Conduct interviews, workshops, and validation sessions to refine requirements.
- Oversee UAT processes and collaborate with technical teams for testing and impact assessments.
- Prepare project documentation, including user stories with acceptance criteria and meeting notes.
- Provide end-user training and adhere to change control protocols in daily activities.
Candidate Requirements:
- Previous experience as a Business System Analyst preferably with CRM and Microsoft Dynamics.
- CRM Business Analyst experience.
- Technical document writing for CRM requirements/specification.
- Experience in UAT.
- Demonstrated flexibility and a proactive mindset to readily engage in other activities as desired to enhance team objectives and overall organizational success.
- Excellent communication skills.
- Flexibility and ability to communicate with stakeholders.
If you\’re ready to take on this exciting challenge, we’d love to hear from you! If you would like more details please send the latest version of your CV and phone number to Maddison.Rogers@next-ventures.com.
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Functional CRM Business Analyst employer: Next Ventures
Contact Detail:
Next Ventures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Functional CRM Business Analyst
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics CRM and its functionalities. Understanding the platform inside out will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience with user acceptance testing (UAT) in detail. Be ready to share specific examples of how you've managed UAT processes and collaborated with technical teams to ensure successful outcomes.
✨Tip Number 4
Showcase your communication skills by preparing to articulate complex technical concepts in simple terms. This is crucial for a Business System Analyst role, as you'll need to liaise effectively with various stakeholders.
We think you need these skills to ace Functional CRM Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Business System Analyst, particularly with CRM and Microsoft Dynamics. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the D365 CRM system and your experience in user acceptance testing (UAT). Mention specific examples of how you've managed change requests and driven platform adoption in previous roles.
Highlight Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application that demonstrate your ability to collaborate with stakeholders and facilitate planning sessions effectively.
Showcase Flexibility and Proactivity: In your application, emphasise your flexibility and proactive mindset. Share instances where you adapted to changing priorities or took the initiative to enhance team objectives, as these traits are highly valued in a fast-paced environment.
How to prepare for a job interview at Next Ventures
✨Understand Microsoft Dynamics CRM
Make sure you have a solid understanding of Microsoft Dynamics CRM and its functionalities. Familiarise yourself with the latest updates and features, as this will demonstrate your commitment and knowledge during the interview.
✨Prepare User Stories
Since gathering and documenting business requirements is key, prepare examples of user stories you've created in the past. Be ready to discuss how you collaborated with stakeholders to refine these stories and ensure they meet business needs.
✨Showcase Your UAT Experience
Be prepared to discuss your experience with User Acceptance Testing (UAT). Highlight specific projects where you oversaw UAT processes, detailing how you collaborated with technical teams and ensured that enhancements met business requirements.
✨Demonstrate Flexibility and Proactivity
This role requires adaptability in a fast-paced environment. Share examples from your previous roles where you demonstrated flexibility and a proactive approach to problem-solving, especially when priorities shifted or new challenges arose.
