At a Glance
- Tasks: Lead a dedicated team to provide high-quality support in the care sector.
- Company: Dynamic organisation focused on operational excellence and person-centred care.
- Benefits: Generous annual leave, pension scheme, and exclusive discounts for employees.
- Other info: Opportunities for career progression and ongoing professional development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Two years' management experience in care and relevant qualifications preferred.
The predicted salary is between 36000 - 44000 £ per year.
We are currently seeking a dynamic and dedicated
Service Manager to lead our services, ensuring high-quality support and operational excellence.
This role will primarily be based in our East Midlands office but will at times require travelling to our services in the Northants area.
Key Responsibilities
- Lead by example, promoting transparency, accountability, and continuous improvement.
- Ensure high-quality support, compliance with policies, and person-centred planning.
- Ensure full compliance with CQC and local authority standards.
- Build and maintain strong relationships with families, key stakeholders, and professionals.
- Participate in the on-call rota and provide hands-on support when needed.
Key Skills & Experience
- A minimum of two years' management experience in the care sector.
- Experience supporting individuals with learning disabilities, mental health needs and autism.
- A relevant qualification (e. g., NVQ Level 5 in Health & Social Care) is desirable.
- Exceptional time management, organisational skills, and ability to work independently.
- A strong role model, demonstrating approachability, consistency, and excellent leadership.
What We Offer
- 20 days annual leave plus 8 bank holidays per annum
- Additional annual leave entitlement for long service
- Paid office closure over the Christmas period
- Pension scheme
- Opportunities for ongoing development and career progression
- Company-funded DBS check
- Loyalty rewards programme – receive £50 to £200 in recognition of your commitment
- Access to exclusive discounts across thousands of retailers, including shopping, dining, travel, leisure, entertainment and more
- Access to EE Perk – 20% discount for you, your friends and family on EE mobile, tablet, SIM only and broadband plans
- Confidential access to mental health and wellbeing support services
Please note: We are unable to provide visa sponsorship for this role. Applicants must be legally authorised to work in the UK without sponsorship.
Please be advised that this post is subject to satisfactory DBS check and references.
Service Manager in Market Harborough employer: Next Steps LTD Careers
Join our East Midlands team as a Service Manager, where you will be part of a supportive and dynamic work culture that prioritises high-quality care and operational excellence. We offer competitive benefits including generous annual leave, ongoing professional development opportunities, and access to exclusive discounts, all while fostering a collaborative environment that values transparency and accountability. With a commitment to employee wellbeing and career progression, this role is perfect for those looking to make a meaningful impact in the care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Market Harborough
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Next Steps LTD Careers!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Next Steps LTD Careers.
We think you need these skills to ace Service Manager in Market Harborough
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Next Steps LTD Careers. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Next Steps LTD Careers and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Next Steps LTD Careers. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Next Steps LTD Careers's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Next Steps LTD Careers
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Next Steps LTD Careers.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Next Steps LTD Careers will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Next Steps LTD Careers and how you would contribute to adapting HR strategies.
