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- Tasks: Join a vibrant team to deliver outstanding customer service and manage stock operations.
- Company: NEXT, a leading UK fashion retailer with a dynamic work environment.
- Benefits: Enjoy competitive pay, discounts, flexible hours, and career development opportunities.
- Why this job: Be part of a fast-paced team where no two days are the same and growth is encouraged.
- Qualifications: Great communication skills and a friendly attitude are essential.
- Other info: Flexible working options and support for personal development from day one.
The predicted salary is between 8 - 12 £ per hour.
Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role:
- Offer fast and friendly service at all times, helping our customers to find the perfect products
- Share your passion and knowledge about our amazing products
- Work in all areas of the store, including sales floors, stockrooms and processing deliveries
- Take control of your own development
We’ll offer amazing benefits:
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
What’s Next?
- Apply: Show us what you can do. Submit your application online and our recruitment team will take a first look at your experience and strengths.
- Inform: Let’s talk. We will get in touch for an initial conversation by phone or video to learn more about you and share what the team is looking for.
- Analyse: If you are invited to interview, you may be asked to present your work or portfolio and talk through your experience. It is also your chance to ask questions and get to know us.
- Offer: If it’s the right match, our recruitment team will be in touch with a job offer and next steps. This is where your journey with NEXT begins.
Team Overview: Retail is where customers meet NEXT. Step into any of our stores and you’ll find energy, variety and opportunity. No two days are the same. It’s fast-paced, full of growth and all about our brilliant collaborative team. From outlets to full-range stores, there’s space for you to make your mark.
About NEXT: You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland? We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!
Challenges. Opportunities. The future. Let’s take it on at NEXT.
Team Member - Solihull Touchwood (N111962) employer: NEXT Retail Ltd.
Contact Detail:
NEXT Retail Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Solihull Touchwood (N111962)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on NEXT. Understand their values, products, and what makes them tick. This will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions with a friend or in front of the mirror. Think about how you can showcase your customer service skills and teamwork experience, as these are key for the role.
✨Tip Number 3
Be yourself! When you get that initial call or video chat, let your personality shine through. They want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for helping customers.
✨Tip Number 4
Follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Member - Solihull Touchwood (N111962)
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for retail and customer service.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match what we're looking for. Mention specific examples that demonstrate your ability to provide outstanding service and work in a fast-paced environment.
Check Your Details: Before hitting that submit button, double-check all your information. Typos or missing details can make a big difference, so take a moment to ensure everything is spot on!
Apply Through Our Website: We recommend applying directly through our website for the best experience. It’s super easy, and you’ll get all the latest updates about your application status right there!
How to prepare for a job interview at NEXT Retail Ltd.
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Member at Solihull Touchwood entails. Familiarise yourself with the job description and think about how your skills align with their needs. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Customer Service Skills
Since this role is all about providing outstanding service, be ready to share examples of how you've delivered excellent customer service in the past. Think of specific situations where you went the extra mile for a customer, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare for Assessments
You'll need to complete a Working with Numbers Assessment and a Retail Scenarios Assessment as part of your application. Brush up on basic maths and think through common retail scenarios. Practising these types of questions can give you a leg up and help you feel more prepared.
✨Ask Thoughtful Questions
At the end of your interview, you'll likely have the chance to ask questions. Use this opportunity to show your enthusiasm for the role. Ask about team dynamics, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you gauge if the company is the right fit for you.
