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- Tasks: Join our fast-paced team to deliver outstanding customer service and manage stock operations.
- Company: Next is a leading FTSE-100 retail company with over 35,000 employees across the UK and Ireland.
- Benefits: Enjoy 25% off products, flexible working options, and access to health and wellbeing services.
- Why this job: Be part of a dynamic environment where your development is prioritised and recognised.
- Qualifications: Great communication skills and a friendly attitude are essential; no prior experience required.
- Other info: Complete an online assessment as part of your application process.
SHIFTS YOU ARE APPLYING FOR: 8hrs p/w; Thu 16:45 - 20:30; Fri 16:45 - 21:00
Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role:
- Offer fast and friendly service at all times, helping our customers to find the perfect products
- Share your passion and knowledge about our amazing products
- Work in all areas of the store, including sales floors, stockrooms and processing deliveries
- Take control of your own development
We will offer amazing benefits (see further list below).
About You:
- A great communicator who’s always looking for ways you can help
- Friendly, calm and efficient – even on your busiest days
- Excited about the challenge of a varied and fast-paced job
- Flexible, supportive and always ready to go the extra mile
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s Next:
As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months. Best of luck!
About Us:
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland? We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy online from over 70 countries around the world! So we’ve gone global!
About some of our Benefits:
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Contact Detail:
NEXT Retail Ltd. Recruiting Team
careers@next.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - 120 Oxford Street (N91732)
✨Tip Number 1
Familiarise yourself with the products sold at the store. Being knowledgeable about the items will not only help you in the online assessment but also impress during the interview when discussing how you can assist customers.
✨Tip Number 2
Practice your communication skills, especially in a retail context. Role-playing scenarios with friends or family can help you articulate how you would handle customer inquiries and challenges effectively.
✨Tip Number 3
Prepare for the Working with Numbers Assessment by brushing up on basic maths skills. You might want to practice calculations related to discounts, stock levels, and sales figures to ensure you're comfortable with the types of questions that may come up.
✨Tip Number 4
Show your enthusiasm for the role during the interview. Expressing your excitement about working in a fast-paced environment and your willingness to go the extra mile can set you apart from other candidates.
We think you need these skills to ace Team Member - 120 Oxford Street (N91732)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide outstanding service.
Prepare for Online Assessments: Familiarise yourself with the types of assessments you will be taking, such as the Working with Numbers Assessment and Retail Scenarios Assessment. Practice similar questions to boost your confidence and performance.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your communication skills and flexibility, and provide examples of how you've gone the extra mile in previous roles to enhance customer satisfaction.
How to prepare for a job interview at NEXT Retail Ltd.
✨Show Your Customer Service Skills
As a Team Member, your ability to provide outstanding service is crucial. Prepare examples of how you've helped customers in the past, showcasing your friendly and efficient approach.
✨Demonstrate Flexibility
This role requires adaptability in a fast-paced environment. Be ready to discuss times when you've successfully managed multiple tasks or adapted to changing situations.
✨Express Your Passion for Products
The company values employees who are enthusiastic about their products. Research the brand and be prepared to share what excites you about their offerings during the interview.
✨Prepare for Assessments
Before the interview, practice for the online assessments you'll need to complete. Familiarise yourself with working with numbers and retail scenarios to boost your confidence.
