At a Glance
- Tasks: Lead a passionate team and create unforgettable customer experiences every day.
- Company: Join the iconic Victoria's Secret brand in a vibrant retail environment.
- Benefits: Competitive pay, employee discounts, and opportunities for career growth.
- Why this job: Be a key player in shaping a positive store culture and driving success.
- Qualifications: Retail management experience and a passion for delivering exceptional service.
- Other info: Dynamic role with a focus on teamwork, creativity, and personal development.
The predicted salary is between 28800 - 43200 £ per year.
About the role
As an Assistant Store Manager at Victoria’s Secret, you’ll be at the heart of your store’s success – leading a passionate team, inspiring excellence, and creating unforgettable experiences for every customer, every day.
What’s in (your) store for you…
- Lead from the heart - You’ll train, coach, and inspire your team, setting them up for success, and help them to shine.
- Be a role model - You’ll set the tone for the store, fostering an inclusive, positive environment where the team feels valued, motivated, and proud of the work they do.
- Think of the customer - You’ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store, and making sure your team does the same.
- Lead day-to-day operations - You’ll work with your Store Manager to manage P&L and key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control), which help maximise sales and profitability.
- An eye for visuals - Our brand visual standards are high, but our Visual Team can support you and your team in understanding and delivering them with pride.
- Listen, share & shape - Your ideas matter. You’ll create space for your team to share their perspectives and collaborate with partners across the business to help us evolve and grow.
- Keep your store safe - You’ll make sure the store is compliant, organised and prepared for every launch, layout change and moment that matters, keeping both your team and customers safe and supported.
About you…
- You have experience in retail management within a fast-paced store(s) and a track record of delivering strong results through people, service, and operational excellence.
- You demonstrate a strong understanding of how to manage a team and deliver objectives that drive strong performance and results.
- You have a passion for retail - creating a unique experience for each customer is your favourite thing to do.
- You lead with purpose - engaging and developing your team to have a shared enthusiasm for the brand and the experience we create.
- You can build strong relationships - with customers, your team, and partners across the business.
- You embrace change - enjoying problem-solving, multitasking, and working collaboratively to meet challenges with optimism.
- You have creative flair - described as approachable and resourceful with a creative side when it comes to engaging teams and bringing initiatives to life.
Assistant Store Manager - Victoria\'s Secret, Southampton employer: NEXT Retail Ltd.
Contact Detail:
NEXT Retail Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Victoria\'s Secret, Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Victoria's Secret's social media and website. This will help you understand their values and how you can align your experience with what they’re all about.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired your team or improved customer experiences. We want you to showcase your skills in a way that makes you stand out as a natural leader.
✨Tip Number 3
Be ready to discuss KPIs! Brush up on your knowledge of key performance indicators relevant to retail. Show them you know how to drive sales and manage costs effectively – it’s all about profitability!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared. This shows your genuine interest in the role and helps you figure out if this is the right fit for you too. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Store Manager - Victoria\'s Secret, Southampton
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific examples of how you've created unique experiences for customers in the past. We want to see that spark!
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team, so make sure to showcase your experience in training and inspiring others. We’re looking for those who can motivate and create a positive environment, so tell us how you’ve done this before!
Be Customer-Centric: Remember, it’s all about the customer! In your application, emphasise how you prioritise customer needs and how you’ve gone above and beyond to enhance their shopping experience. We love candidates who think like our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Victoria's Secret!
How to prepare for a job interview at NEXT Retail Ltd.
✨Know Your Brand
Before the interview, dive deep into Victoria's Secret's brand values and mission. Understand their customer experience philosophy and think about how you can embody that in your role as an Assistant Store Manager. This will show your passion for the brand and your commitment to creating unforgettable experiences.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you trained or inspired your team to achieve great results. Be ready to discuss how you foster an inclusive environment and motivate others, as this is key for the role.
✨Customer-Centric Mindset
Be prepared to discuss how you prioritise customer needs in your previous roles. Share specific strategies you've used to enhance customer experiences and how you plan to implement similar ideas at Victoria's Secret. This will demonstrate your understanding of the importance of customer satisfaction.
✨Operational Excellence
Brush up on your knowledge of retail operations, including P&L management and KPIs. Be ready to talk about how you've managed costs and maximised sales in your previous positions. Showing that you can balance operational tasks with team leadership will set you apart.