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- Tasks: Lead and inspire your team to deliver outstanding customer service and achieve targets.
- Company: Join Next, a leading FTSE-100 fashion retailer with over 500 stores globally.
- Benefits: Enjoy discounts on products, flexible working options, and access to health and wellbeing services.
- Why this job: Be part of a dynamic team that values personal development and creates a positive work atmosphere.
- Qualifications: Passion for customer service, strong communication skills, and ability to motivate a team are essential.
- Other info: Flexible shifts available; must have the right to work in the UK.
The predicted salary is between 20400 - 35700 £ per year.
Kilmarnock, Ayrshire, United Kingdom
Team :
Salary :
Shifts :
from £25,536
38.50hrs p/w; Tue 11:45 – 20:00; Wed 09:00 – 17:15; Thu 09:00 – 17:15; Fri 11:45 – 20:00; Sat 09:00 – 18:00
About us
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!
Your role
SHIFTS YOU ARE APPLYING FOR: 38.50hrs p/w; Tue 11:45 – 20:00; Wed 09:00 – 17:15; Thu 09:00 – 17:15; Fri 11:45 – 20:00; Sat 09:00 – 18:00
To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
To be a successful Sales Manager you will:
- Support the Store management team across all product areas, back of house and running the store when needed
- Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
- Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team
- Ensure communication is up-to-date and accurate at all times in order to meet business needs
We’ll offer amazing benefits (see list further below)
About you
- You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit
- You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers
- A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives
- A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure – always realistic with your expectations of others
- Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
- Confident when dealing with people issues
- An effective multi tasker who can plan, organise and prioritise your workload
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.
This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What\’s next
- Fantastic rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria\’s Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Sharesave Scheme
- 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing – Save, track and enhance your financial wellbeing
- Apprenticeship – Earn, learn and gain a qualification (England stores only)
- Direct to Work – Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks – Access to Network Groups to empower and celebrate each other
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more
- Fantastic rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria\’s Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Sharesave Scheme
- 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing – Save, track and enhance your financial wellbeing
- Apprenticeship – Earn, learn and gain a qualification (England stores only)
- Direct to Work – Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks – Access to Network Groups to empower and celebrate each other
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include \’Workplace Adjustments\’ in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am – 5pm; Friday 9am – 4.45pm; Saturday 9am – 5pm & Sunday 9am – 4pm. Excludes bank holidays).
Job Info
- Job Identification N94503
- Job Category Next Stores
- Posting Date 07/23/2025, 01:25 PM
- Apply Before 08/09/2025, 01:24 PM
- Job Schedule Full time
- Locations NEXT 1 QUEENS DRIVE, KILMARNOCK, KA1 3XF, GB
#J-18808-Ljbffr
Sales Manager - Kilmarnock Home (N94503) employer: NEXT Retail Ltd.
Contact Detail:
NEXT Retail Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Kilmarnock Home (N94503)
✨Tip Number 1
Familiarise yourself with Next's brand values and customer service philosophy. Understanding what makes their shopping experience unique will help you demonstrate your alignment with their goals during any discussions.
✨Tip Number 2
Prepare to showcase your leadership skills by thinking of specific examples where you've successfully motivated a team or improved performance. This will be crucial in demonstrating your fit for the Sales Manager role.
✨Tip Number 3
Network with current or former employees of Next, especially those in management roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Be ready to discuss how you handle challenges in a fast-paced environment. Think of examples that highlight your problem-solving abilities and adaptability, as these are key traits for a successful Sales Manager.
We think you need these skills to ace Sales Manager - Kilmarnock Home (N94503)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Sales Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales management, team leadership, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet performance targets.
Write a Strong Cover Letter: In your cover letter, express your passion for retail and customer service. Highlight specific examples of how you've successfully led teams and improved customer experiences in previous roles. Make sure to convey your enthusiasm for working with Next.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at NEXT Retail Ltd.
✨Show Your Passion for Customer Service
As a Sales Manager, your enthusiasm for customer service is key. Be prepared to share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading and motivating teams. Discuss specific instances where you inspired your team to achieve targets or improve performance, showcasing your hands-on approach.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of challenges you've faced in past roles and how you resolved them, particularly in a fast-paced retail environment.
✨Communicate Clearly and Confidently
Effective communication is crucial for this role. Practice articulating your thoughts clearly and confidently, especially when discussing your ideas for improving store operations or team dynamics.
