At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and meet performance targets.
- Company: Join Next, a leading UK fashion retailer with over 35,000 employees and a global presence.
- Benefits: Enjoy 25% off products, exclusive discounts, and flexible working options.
- Why this job: Be part of a fast-paced environment that values personal development and team spirit.
- Qualifications: Experience in leading and motivating teams is essential; passion for customer service is a must.
- Other info: Candidates must have the right to work in the UK; sponsorship is not available.
The predicted salary is between 28800 - 43200 Β£ per year.
Job Category: Next Stores
Job Description:
SHIFTS YOU ARE APPLYING FOR: 38.75 hrs p/w; Mon 09:00 β 17:15; Tue 09:00 β 17:15; Thu 09:00 β 17:15; Fri 11:45 β 20:00; Sat 09:00 β 17:15
To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast-paced, challenging but ultimately rewarding. People are at the heart of what we do, so your experience in leading, coaching, and motivating a team will be crucial to your success. We invest in your personal development from day one, and flexible working options are available.
About the Role:
- Support the Store management team across all product areas, back of house, and store operations when needed.
- Manage a team to deliver excellent service and accurate stock processes in a commercial, operationally efficient, and safe environment where targets are met.
- Create an atmosphere that supports, motivates, and inspires your team to perform at their best.
- Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team.
- Ensure communication is up-to-date and accurate to meet business needs.
You are passionate about our customers, our people, and our products. Your energetic approach inspires and motivates others, creating a positive working atmosphere and team spirit. You possess exceptional commercial understanding to create a fantastic shopping experience, work well in a results-driven, fast-paced environment, adapt quickly to change, and communicate effectively at all levels. You stay calm under pressure, are realistic in your expectations, and can problem-solve, make sound decisions, challenge processes, and generate innovative ideas. You are confident in handling people issues and can plan, organise, and prioritise your workload effectively.
In accordance with Home Office guidance, successful candidates will need to evidence their right to work in the UK before employment. This role is not typically sponsored under the Skilled Worker route due to skill level requirements. Candidates are encouraged to consider their own right to work options without Next sponsorship.
What\βs Next:
Press the apply button to start your application. We will review your skills and experience, and if you match our criteria, we will contact you for a telephone or video interview. The next stage may include an in-store assessment. You must not have had an unsuccessful application for a similar role within the last 6 months.
About Us:
Next is a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We\βre the UK\βs 2nd largest fashion retailer and market leader in Kidswear, with over 500 stores and an online platform serving over 70 countries worldwide.
Benefits and Team Perks:
- Competitive rewards for excellent performance
- 25% off most Next, Lipsy, Gap, Victoria\βs Secret products
- 10% off partner brands & up to 15% off beauty products
- Sharesave Scheme
- 75% off a work wardrobe allowance (minimum 6-week contract)
- Early VIP access to sale stock
- Exclusive deals from over 3,500 retailers
- Discounts at Staff Shops
- Access to digital health and wellbeing services
- Life assurance
- Discounted health plans for you and your family
- Financial wellbeing tools
- Apprenticeship programs (England stores only)
- Direct to Work online and in-store discounts
- Support networks and wellbeing programs
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Sales Manager - Grimsby Victoria (N96069) employer: NEXT Retail Ltd.
Contact Detail:
NEXT Retail Ltd. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Manager - Grimsby Victoria (N96069)
β¨Tip Number 1
Familiarise yourself with Next's values and customer service philosophy. Understanding what drives their success will help you align your approach during interviews and assessments.
β¨Tip Number 2
Prepare examples of how you've successfully led and motivated a team in the past. Be ready to discuss specific situations where your leadership made a difference in achieving targets or improving customer satisfaction.
β¨Tip Number 3
Showcase your problem-solving skills by thinking of scenarios where you've had to adapt quickly to change. This role requires a hands-on approach, so demonstrating your ability to stay calm under pressure will be key.
β¨Tip Number 4
Research the latest trends in retail and customer service. Being knowledgeable about the industry will not only impress your interviewers but also show that you're passionate about creating a fantastic shopping experience.
We think you need these skills to ace Sales Manager - Grimsby Victoria (N96069)
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Manager position. Tailor your application to highlight your relevant experience in leading teams and delivering excellent customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in sales management, team leadership, and customer service. Use specific examples to demonstrate how you've motivated teams and achieved performance targets.
Write a Strong Cover Letter: In your cover letter, express your passion for retail and your understanding of the company's values. Highlight your ability to create a positive working atmosphere and your commercial understanding that contributes to a fantastic shopping experience.
Prepare for the Interview: If selected for an interview, prepare by thinking about how you would handle various scenarios related to team management and customer service. Be ready to discuss your problem-solving skills and how you adapt to fast-paced environments.
How to prepare for a job interview at NEXT Retail Ltd.
β¨Show Your Leadership Skills
As a Sales Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully motivated and coached your team in the past. Highlight any achievements that demonstrate your leadership style.
β¨Demonstrate Customer Focus
Next places a strong emphasis on outstanding customer service. During the interview, discuss your passion for customers and how you've previously created positive shopping experiences. Use anecdotes that showcase your commitment to customer satisfaction.
β¨Prepare for Operational Questions
Expect questions about managing store operations and stock processes. Familiarise yourself with best practices in retail management and be ready to discuss how you would ensure efficiency and safety in the store environment.
β¨Exhibit Problem-Solving Abilities
The role requires quick thinking and effective decision-making. Prepare to discuss scenarios where you've faced challenges and how you approached problem-solving. This will demonstrate your ability to stay calm under pressure and make sound decisions.