At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer experiences at Victoria's Secret.
- Company: Join the iconic Victoria's Secret brand with a focus on inclusivity and positivity.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Why this job: Make a real impact by creating unique experiences for customers and developing your team.
- Qualifications: Experience in retail management and a passion for delivering outstanding service.
- Other info: Dynamic role with opportunities to embrace creativity and lead change.
The predicted salary is between 28800 - 43200 £ per year.
About the Role
As a Store Manager at Victoria’s Secret, you’ll guide, support, and inspire your store to deliver exceptional experiences, create meaningful customer relationships, and achieve strong results with confidence and care.
What’s in (your) store for you…
- Lead from the heart - You’ll train, coach, and inspire your team, setting them up for success and help them to shine.
- Be a role model - You’ll set the tone for the store, fostering an inclusive, positive environment where the team feels valued, motivated, and proud of the work they do.
- Think of the customer - You’ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store, and making sure your team does the same.
- Lead day-to-day operations - You’ll own your P&L and lead on key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control), which help maximise sales and profitability.
- An eye for visuals - Our brand visual standards are high, but our Visual Team can support you and your team in understanding and delivering them with pride.
- Listen, share & shape - Your ideas matter. You’ll create space for your team to share their perspectives and collaborate with partners across the business to help us evolve and grow.
- Keep your store safe - You’ll make sure the store is compliant, organised and prepared for every launch, layout change and moment that matters, keeping both your team and customers safe and supported.
About You
- You have experience leading a fast-paced store and a track record of delivering strong results through people, service and operational excellence.
- You demonstrate a strong understanding of how to lead and deliver a company strategy, driving strong performance and results.
- You have a passion for retail - creating a unique experience for each customer is your favourite thing to do.
- You lead with purpose - engaging and developing your team to have a shared enthusiasm for the brand.
- You can build strong relationships - with customers, your team, and partners across the business.
- You embrace change - enjoying problem-solving, multitasking, and working collaboratively to meet challenges with optimism.
- You have creative flair - described as approachable and resourceful with a creative side when it comes to engaging teams and bringing initiatives to life.
Store Manager - Victoria\'s Secret, Canterbury employer: NEXT Retail Ltd.
Contact Detail:
NEXT Retail Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Victoria\'s Secret, Canterbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail world, especially those who have experience with Victoria's Secret. A friendly chat can lead to insider info or even a referral that could land you an interview.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for retail shine through. Remember, they want someone who can inspire and lead a team, so don’t hold back on showcasing your leadership style.
✨Tip Number 3
Prepare for the interview by researching the brand and its values. Think about how your experience aligns with their mission of creating exceptional customer experiences. We want you to demonstrate that you’re not just a fit for the role, but a perfect match for the brand!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple gesture that shows you’re genuinely interested in the position and can help keep you top of mind.
We think you need these skills to ace Store Manager - Victoria\'s Secret, Canterbury
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific examples of how you've created unique customer experiences in the past. We want to see that you truly care about making every shopping trip special.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've trained and inspired others, and how you foster a positive environment. We’re looking for someone who can motivate and engage their team!
Be Results-Driven: Don’t forget to mention your track record of delivering strong results! Include any key performance indicators (KPIs) you've successfully managed and how you’ve maximised sales and profitability in previous roles. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Victoria's Secret!
How to prepare for a job interview at NEXT Retail Ltd.
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with Victoria’s Secret's brand values, products, and customer experience. This will help you demonstrate your passion for retail and show that you understand what makes the store special.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you’ve inspired others, resolved conflicts, or improved team performance. This will highlight your ability to lead from the heart and create a positive environment.
✨Customer-Centric Mindset
Be ready to discuss how you prioritise customer needs and create personalised experiences. Share specific instances where you went above and beyond for customers, as this aligns perfectly with the role's focus on exceptional customer relationships.
✨Embrace Change and Problem-Solving
Think of examples where you’ve adapted to change or solved problems in a fast-paced environment. This will show your potential employer that you can handle the dynamic nature of retail and lead your team through challenges with optimism.