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- Tasks: Deliver exceptional customer service and assist with product selection.
- Company: Join the vibrant team at Victoria's Secret in a fast-paced retail environment.
- Benefits: Flexible shifts, training opportunities, and a supportive team culture.
- Why this job: Be part of a fun team and create memorable experiences for customers.
- Qualifications: Passion for retail and eagerness to learn about products and customer service.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 10 - 13 £ per hour.
SHIFTS YOU ARE APPLYING FOR: 8hrs p/w; Sun 13:00 - 17:00; Mon 11:00 - 15:00
About the role
As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience. No two days are ever the same, which is part of the fun, however we can give you an idea of what’s in store for you…
- Customer Service - through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till.
- Brand Bra Experience - providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best.
- Visual Merchandising - with the training provided you’ll be owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn’t even know they needed!
- Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
About you
- Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do.
- Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer.
- Relationships that count - You are keen to be part of the business and want to develop valued relationships with your team and our customers.
- Team Player - You are flexible, supportive and contribute to a positive working environment for all team members.
- Fast is fun - you like to work in a busy environment and can adapt to completing different tasks throughout the day.
Sales Associate - V S Bullring (N112168) in Birmingham employer: NEXT Retail Ltd.
Contact Detail:
NEXT Retail Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - V S Bullring (N112168) in Birmingham
✨Tip Number 1
Get to know the brand! Before your interview, dive into Victoria’s Secret’s products and values. This way, you can show your passion for their offerings and how you can enhance the customer experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to connect with customers. Role-playing with a friend can help you feel more confident when it comes to delivering that exceptional service.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you’ve worked well in a team before. Highlighting your flexibility and supportiveness will make you stand out as a great fit for the friendly environment at Victoria’s Secret.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to jump into that fast-paced retail world.
We think you need these skills to ace Sales Associate - V S Bullring (N112168) in Birmingham
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for retail in your application! Share why you love working with customers and how you can create a unique experience for them. A little passion goes a long way!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you’ve excelled in customer service or teamwork, as these are key for us at Victoria’s Secret.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your written application. Authenticity is what helps us build strong relationships with our team and customers.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place quickly. We can’t wait to hear from you!
How to prepare for a job interview at NEXT Retail Ltd.
✨Know Your Products
Before the interview, take some time to familiarise yourself with Victoria’s Secret products. Understand the different styles, sizes, and what makes them unique. This will not only show your passion for retail but also help you answer questions about customer service and product knowledge.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your love for the customer and your ability to create a unique experience.
✨Emphasise Teamwork
Since being a team player is crucial for this role, come ready to discuss how you've contributed to a positive working environment in previous jobs. Share stories that highlight your flexibility and supportiveness towards colleagues, as well as how you build relationships with both team members and customers.
✨Prepare for a Fast-Paced Environment
Given that the role involves working in a busy setting, be prepared to discuss how you handle pressure and adapt to changing tasks. Think of specific instances where you thrived in a fast-paced environment and how you managed multiple responsibilities effectively.
