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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and achieve store targets.
- Company: Join the iconic Victoria’s Secret brand with a vibrant team culture.
- Benefits: Competitive pay, flexible shifts, and opportunities for personal growth.
- Why this job: Be part of a fast-paced environment where your leadership makes a real difference.
- Qualifications: Retail management experience and a passion for customer service.
- Other info: Exciting career development opportunities in a supportive team atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Tue 12:15 - 20:45; Wed 09:00 - 17:30; Thu 09:00 - 17:30; Fri 12:15 - 20:45; Sat 08:30 - 17:00
About the role
As a Department Manager at Victoria’s Secret you’ll be a key part in the management team, ensuring the success of your store and inspiring the team to achieve their targets and create the very best customer experience every day.
What’s in (your) store for you…
- Customer Experience - through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till.
- Lead by example - you’ll lead by example, energising the team and making sure the team has everything they need for their shift to make it run like clockwork. You’ll make sure the team maintain our high brand standards and that our customers receive a personalised experience every time they visit.
- Store targets - you’ll support the wider management team to achieve key KPIs across the store, approaching everything we do with an eye on sales growth and profitability.
- Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- An eye for visuals - our brand visual standards are high, but with the support of our Visual Team you will be accomplished in their execution, and you’ll ensure your team are too.
- Open eyes and ears - Your vision and passion for our products will help the business grow and change for the better. You’ll cultivate a platform for active listening with your team and sharing ideas with your wider store partners.
- Store Operations - you’ll carry out opening and closing activities, including key holder duties in line with company processes and procedures.
- Executing the new - you’ll support with new product launches, floor set moves and audits across the store, ensuring you and all team members are trained ready to complete all tasks required.
About you
- A wealth of experience - With your previous retail management experience in fast-paced store(s) you can demonstrate a record of managing and exceeding sales targets and KPIs.
- Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do.
- Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer.
- Lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create.
- Relationships that count - You are keen to be part of the business and want to develop valued relationships with our customers, your team and wider business teams.
- Collaborate with purpose - You engage with purpose, collaborating with and developing your designated team to have a shared enthusiasm for the brand and the experience we create.
- Team Player - You are flexible, supportive and contribute to a positive working environment for all team members.
- Fast is fun - you find energy working in a busy environment and your enthusiasm for change is infectious, your favourite thing to do is multitask, problem solve and collaborate with others to get things done.
Department Manager - V S Bullring in Birmingham employer: NEXT Retail Ltd.
Contact Detail:
NEXT Retail Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - V S Bullring in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail world, especially those who have experience with Victoria’s Secret. A friendly chat can lead to insider tips or even a referral that could get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing the brand inside out. Familiarise yourself with their products and customer service ethos. Show us your passion for retail and how you can enhance the customer experience at Victoria’s Secret!
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve led a team to success. We want to see how you inspire others and maintain high standards, so be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take on the challenge of being a Department Manager.
We think you need these skills to ace Department Manager - V S Bullring in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail shine through! We want to see how much you love creating unique customer experiences and how you can inspire your team. Share specific examples that highlight your enthusiasm.
Tailor Your Application: Make sure to tailor your application to the Department Manager role at Victoria’s Secret. Use keywords from the job description and relate your previous experience to the responsibilities listed. This shows us you’ve done your homework and are genuinely interested.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get that application in!
How to prepare for a job interview at NEXT Retail Ltd.
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Victoria’s Secret's products and values. Familiarise yourself with their latest collections and any recent news about the brand. This will not only show your passion for retail but also demonstrate that you’re genuinely interested in the company.
✨Showcase Your Leadership Skills
As a Department Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or improved store performance. Highlight how you energised your team and maintained high standards, as this aligns perfectly with what they’re looking for.
✨Emphasise Customer Experience
Be ready to discuss how you’ve previously enhanced customer experiences in your roles. Share specific instances where you went above and beyond to ensure customer satisfaction. This is crucial, as delivering exceptional customer service is at the heart of the role.
✨Prepare Questions to Engage
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, store goals, and how success is measured. This shows that you’re not just interested in the position, but also in contributing positively to the team and the store’s success.
