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- Tasks: Lead a dynamic team to create unforgettable customer experiences and drive store success.
- Company: Join Victoria's Secret, a global leader in iconic lingerie and retail excellence.
- Benefits: Enjoy flexible schedules, 25% off products, and access to health and wellbeing services.
- Why this job: Be a part of a supportive team that values individuality and empowers you to shine.
- Qualifications: Experience in retail leadership and a passion for creating unique customer experiences.
- Other info: Opportunities for growth and development in a vibrant retail environment.
The predicted salary is between 28800 - 43200 £ per year.
As a Store Manager at Victoria’s Secret you’ll take ownership of the success of your store, inspiring your team to achieve their targets and create the very best customer experience every day.
What’s In (your) Store For You…
- Lead from the heart - You’ll train, coach, and inspire your team, setting them up for success and help them to shine.
- Be a role model - You’ll set the tone for the store, fostering an inclusive, positive environment where the team feels valued, motivated, and proud of the work they do.
- Think of the customer - You’ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store, and making sure your team does the same.
- Lead day-to-day operations - You’ll own your P&L and lead on key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control), which help maximise sales and profitability.
- An eye for visuals - Our brand visual standards are high, but our Visual Team can support you and your team in understanding and delivering them with pride.
- Listen, share & shape - Your ideas matter. You’ll create space for your team to share their perspectives and collaborate with partners across the business to help us evolve and grow.
- Keep your store safe - You’ll make sure the store is compliant, organised and prepared for every launch, layout change and moment that matters, keeping both your team and customers safe and supported.
About You
- You have experience leading a fast-paced store and a track record of delivering strong results through people, service and operational excellence.
- You demonstrate a strong understanding of how to lead and deliver a company strategy, driving strong performance and results.
- You have a passion for retail - creating a unique experience for each customer is your favourite thing to do.
- You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand.
- You build genuine relationships with customers, your team and partners across the business.
- You enjoy problem-solving, multitasking, and working collaboratively to meet challenges with optimism.
- People describe you as approachable and resourceful with a creative side when it comes to engaging teams and bringing initiatives to life.
About Us
Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms. We’re home to the world’s most-loved lingerie, iconic sleepwear, athleisure, swim, and award-winning fragrances. But it’s our people who make the magic. Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated. We believe in potential as much as experience. If you’re passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we’d still love to hear from you. So, apply today and help to shape the future of one of the world’s most iconic brands, where every colleague is empowered to feel confident, valued, and unapologetically themselves.
About The Team
- Set flexible working schedules to suit both the business and your lifestyle.
- 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store.
- Exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health, and wellbeing services, including 24/7 digital GP.
- Learning and development opportunities, as well as on-the-job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include 'Workplace Adjustments' in the subject line).
Store Manager - Victoria\'s Secret, Southampton employer: Next plc
Contact Detail:
Next plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Victoria\'s Secret, Southampton
✨Tip Number 1
Get to know the company inside out! Research Victoria's Secret, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion and understanding of the brand.
✨Tip Number 2
Practice your leadership stories! Think about times you've inspired a team or turned a tough situation around. We want to hear how you lead with purpose and create an inclusive environment.
✨Tip Number 3
Be ready to chat about customer experiences! Share examples of how you've put customers first and created memorable moments. It’s all about showing that you can enhance the customer experience in-store.
✨Tip Number 4
Don’t forget to ask questions! Show us you're engaged by asking about team dynamics, store goals, or upcoming initiatives. It’ll help you stand out and demonstrate your enthusiasm for the role.
We think you need these skills to ace Store Manager - Victoria\'s Secret, Southampton
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific examples of how you've created unique customer experiences in the past. We want to see that you’re not just looking for a job, but that you genuinely care about making every shopping trip special.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've inspired and developed your team in previous roles. We’re all about fostering an inclusive environment, so any examples of building strong relationships will definitely catch our eye!
Be Authentic and Personable: We love candidates who are genuine! Use your own voice in your application and don’t be afraid to show your personality. Remember, we’re looking for someone who can connect with both customers and the team, so let us see the real you!
Tailor Your Application: Make sure to tailor your application to the specific role at Victoria’s Secret. Reference the job description and align your skills and experiences with what we’re looking for. It shows us that you’ve done your homework and are truly interested in joining our team!
How to prepare for a job interview at Next plc
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with Victoria’s Secret's products, values, and recent campaigns. This shows your passion for the brand and helps you connect with the interviewers on a deeper level.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific situations where you inspired your team, improved performance, or created a positive work environment. This will demonstrate your ability to lead from the heart.
✨Customer-Centric Mindset
Be ready to discuss how you prioritise customer experience. Share stories that illustrate how you’ve gone above and beyond to meet customer needs and how you encourage your team to do the same. This aligns perfectly with the role’s focus on customer satisfaction.
✨Embrace Change and Problem-Solving
Think of examples where you’ve successfully navigated challenges or changes in a retail environment. Discuss your approach to problem-solving and how you keep a positive attitude while adapting to new situations. This will show your resilience and creativity.