At a Glance
- Tasks: Drive growth for NEXT's delivery subscription and enhance the online shopping experience.
- Company: Join a leading FTSE-100 retail company with a vibrant culture.
- Benefits: Enjoy competitive salary, discounts, bonuses, and flexible working options.
- Other info: Great career development opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team shaping the future of eCommerce.
- Qualifications: Experience in marketing, data analysis, and project coordination is essential.
The predicted salary is between 60750 - 74250 £ per year.
We're looking for a Services Marketing Executive to join our eCommerce department at NEXT within the Services Proposition Team. Based at NEXT Head Office in Enderby, Leicestershire with a competitive salary range and benefits!
The Role: The eCommerce Services Propositions team plays a pivotal role in enhancing the NEXT online shopping experience. They own and optimise NEXT’s core customer facing services, including flexible credit offerings, promotional campaigns, and the nextunlimited delivery subscription.
As a Services Marketing Executive, you will play a pivotal role in driving the growth and success of ‘Next Unlimited’ the delivery subscription proposition. You will be responsible for supporting subscriber acquisition and retention initiatives and supporting the day to day commercial operations working alongside the Lead. This is a hybrid role split equally between commercial proposition management (50%) and targeted growth marketing (50%).
On the business side, you will dive into intricate performance data, identify trends, and partner directly with PO teams to deliver systematic service enhancements and maintain technical subscription operations. On the marketing side, you will manage and execute day to day onsite placements, collaborate with CRM and Design teams, and leverage customer psychology to run continuous A/B testing across online and offline channels. Collaborating daily across UX, Design, Marketing, and Legal, you will be the key operational link refining and growing the end to end subscriber experience.
What You’ll Take On:
- Actively monitor weekly proposition performance.
- Support the planning and execution of short- and long-term commercial initiatives for your service proposition.
- Coordinate and execute commercial testing plans across key eCommerce pages to optimise customer consent flows, programme opt ins, and the end to end subscriber journey.
- Analyse customer psychology and friction points to identify commercial opportunities, testing new ideas to improve the online shopping experience.
- Manage the end to end delivery of targeted CRM, onsite marketing, and promotional campaigns, navigating design, approvals, tech handovers and go lives.
- Support PO squads by helping to outline commercial requirements for technical enhancements.
- Conduct in depth analysis of competitor propositions, pricing models, and consumer trends to inform our growth strategies.
- Work within compliance guidelines and support the team in ensuring materials meet relevant regulations, including FCA Consumer Duty.
What You’ll Bring:
- Experience within a similar role.
- Experience in tracking, reporting on and analysing KPIs, reviewing data and making decisions that drive impact.
- A strong commercial acumen.
- Thinking big while sweating the details, balancing commercial awareness with flawless execution.
- Experience coordinating projects or a strong ability to organise tasks in a fast paced environment.
- Excellent communication, presenting complex ideas clearly and collaborating with stakeholders across the business.
- Consistently hitting targets and thriving on delivering measurable results.
- Adaptability, resilience, and maintaining a positive attitude under pressure in a fast moving environment.
- Proactive self starting, spotting opportunities, and confidently challenging the norm.
- Exceptional organisational skills, documentation, and administrative abilities.
- Building strong relationships across teams and bringing people along with you.
- Experience in services marketing (e.g., delivery propositions or financial services) is a bonus.
- Experience with FCA regulation is a bonus but not required.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us and leave a voicemail.
Services Marketing Executive in Enderby employer: Next plc
At our Enfield Retail Park location, we pride ourselves on being an excellent employer that values each team member's contribution. With a commitment to employee development from day one, we offer flexible working options and a supportive work culture that encourages growth and teamwork. Join us to be part of a dynamic environment where your passion for customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Services Marketing Executive in Enderby
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Next plc and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Next plc are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Next plc on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Next plc. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Services Marketing Executive in Enderby
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Next plc. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Next plc:Show us that you’ve done your homework! In your application, briefly mention what you admire about Next plc’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Next plc
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Next plc will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Next plc, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
