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- Tasks: Own the success of high-value crypto clients and guide them through complex financial operations.
- Company: Join Cryptio, a leader in crypto financial integrity with top-tier clients.
- Benefits: Remote work, 25 days holiday, wellness programs, and a MacBook Pro.
- Why this job: Be a strategic partner to major players in the crypto space and influence product development.
- Qualifications: 3-5+ years in customer success or solutions consulting, with crypto knowledge.
- Other info: Dynamic role with significant impact and growth opportunities in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: UK - Remote
Employment Type: Full time
Department: Customer Operations
About Cryptio: We’re Cryptio. We build infrastructure to bring financial integrity to the crypto economy. Our enterprise-grade back-office and data platform power mission-critical accounting, reporting, and operational workflows for institutions, corporates, and crypto-native organisations. We’re trusted by leaders like Circle, Societe Generale, Uniswap, Gemini, and the Government of El Salvador. We’ve raised $26m from top investors including Point Nine, 1kx, Tim Draper, and Ledger Cathay.
The role: We’re hiring Senior Enterprise Solutions Consultants to own the success of Cryptio’s most strategic and high-ARR customers, including leading stablecoin issuers, institutions, and global crypto-native organisations. You’ll take ownership after onboarding, acting as the primary technical and operational partner as customers scale. More than just support, you’ll be a trusted advisor; guiding clients through complex fund flows, evolving business models, advanced integrations, and regulatory-driven change. This role sits at the intersection of customer success, accounting, and technical solution design, with significant influence across Product, Engineering, and Account Management.
What you’ll do: This is a strategic, consultative role focused on long-term value and enterprise success.
- Own post-onboarding success for strategic and high-ARR customers (£40k+ ARR)
- Serve as the primary technical and operational advisor post go-live
- Build deep relationships with finance, operations, and executive stakeholders
- Lead health checks, business reviews, and success planning sessions
- Map complex fund flows and ensure Cryptio remains the central source of financial truth
- Advise on advanced crypto use cases (stablecoins, custody, DeFi, token operations, treasury)
- Partner with Account Managers to identify expansion, upsell, and new use cases
- Act as an escalation point for complex customer and technical challenges
We’re looking for someone who:
- Has 3–5+ years of experience in Customer Success, Solutions Consulting, Technical Account Management, or similar roles
- Brings strong expertise in accounting, financial operations, and reporting
- Has experience managing enterprise or high-ARR customers
- Understands crypto ecosystems and institutional digital asset workflows
- Is comfortable working with APIs, integrations, and complex system architectures
- Communicates confidently with technical teams and senior stakeholders
- Takes a consultative, advisory approach and thrives in multi-stakeholder environments
Nice to have:
- Big 4, ERP, fintech, or crypto-native background
- Experience influencing product roadmaps or shaping best practices at scale
Why you’ll love this role:
- You’ll work directly with some of the biggest names in stablecoins, DeFi, and institutional crypto
- You’ll act as a true strategic partner, not just a support function
- You’ll influence Cryptio’s product roadmap through real customer insight
- You’ll gain exposure to complex, enterprise-scale crypto finance operations
- You’ll operate in a high-trust, high-impact role with strong internal visibility
Interview process:
- Screening - 30 min
- Hiring Manager Interview - 30 min
- Case study sendoff
- Case Presentation - 1 hour
- Values & Behaviours - 45 min
Perks:
- Remote or Hybrid working
- 25 days paid holiday plus bank holidays
- One additional day of annual leave each year, up to 30 total days
- Your birthday off
- Mental health resources, wellbeing programs, and professional coaching
- Family-friendly policies
- Fitness and wellness budget
- MacBook Pro
- $200 home office setup budget
- Training and development budget
If this sounds like you, we would love to hear from you. At Cryptio, we move fast and take ownership of outcomes. We learn from failures, celebrate wins, and let humility, curiosity, and a passion for crypto guide how we work. If you value collaboration and want to build with purpose, you’ll feel right at home here.
Success Enterprise Solutions Consultant employer: Next Matter
Contact Detail:
Next Matter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Success Enterprise Solutions Consultant
✨Tip Number 1
Network like a pro! Reach out to folks in the crypto space on LinkedIn or at industry events. Building relationships can open doors and give you insider info on job opportunities.
✨Tip Number 2
Show off your expertise! Prepare to discuss your experience with customer success and technical solutions in detail during interviews. Use real examples to demonstrate how you've tackled challenges in previous roles.
✨Tip Number 3
Practice makes perfect! Get ready for case studies by simulating scenarios related to enterprise solutions. This will help you think on your feet and showcase your problem-solving skills during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Cryptio and being part of our mission in the crypto economy.
We think you need these skills to ace Success Enterprise Solutions Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Success Enterprise Solutions Consultant role. Highlight your experience in customer success and technical consulting, especially in the crypto space, to show us you’re the perfect fit!
Showcase Your Expertise: Don’t just list your skills; demonstrate them! Use specific examples from your past roles that showcase your knowledge in accounting, financial operations, and how you've successfully managed enterprise customers.
Be Authentic: We love seeing your personality shine through! Write in a way that reflects who you are, and don’t hesitate to share your passion for crypto and how it aligns with our mission at Cryptio.
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It helps us keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Next Matter
✨Know Your Crypto Stuff
Make sure you brush up on your knowledge of the crypto ecosystem, especially around stablecoins and DeFi. Being able to discuss advanced use cases confidently will show that you're not just familiar with the basics but can also engage in deeper conversations with technical teams and stakeholders.
✨Showcase Your Consultative Skills
Prepare examples from your past experience where you've acted as a trusted advisor. Highlight how you've guided clients through complex challenges and helped them achieve their goals. This role is all about building relationships, so demonstrating your consultative approach will be key.
✨Understand Their Business
Research Cryptio and its customers before the interview. Understand their mission, the problems they solve, and their target audience. This will help you tailor your responses and show that you're genuinely interested in contributing to their success.
✨Prepare for Case Studies
Since there's a case study component in the interview process, practice presenting solutions to hypothetical scenarios related to customer success and technical challenges. Think about how you would map fund flows or advise on integrations, and be ready to articulate your thought process clearly.
