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For Companies At a Glance
- Tasks: Lead CRM strategies and create AI-powered customer journeys for growth.
- Company: Join Cryptio, a pioneering crypto back office platform with top-tier investors.
- Benefits: Enjoy remote work, 25 days holiday, and a $200 home office budget.
- Why this job: Make an impact in the crypto space while innovating customer experiences.
- Qualifications: 3+ years in B2B SaaS or fintech CRM marketing with HubSpot expertise.
- Other info: Collaborative culture with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, United Kingdom
Employment Type: Full time
Location Type: Hybrid
Department: Revenue
Cryptio is an enterprise grade crypto back office platform. Our software helps financial institutions, corporates and crypto native companies navigate the fragmented digital asset landscape with confidence. We have raised $26m to date and are backed by tier 1 crypto and non crypto investors: Point Nine, 1kx, BlueYard, Tim Draper, Alven and Ledger Cathay. Some of our clients include top institutions like Circle, Uniswap or the Government of El Salvador.
We’re tackling one of the biggest challenges in crypto right now – building the infrastructure to help institutional adoption. And we’re playing to win.
We are a remote first company, however for this Growth Owner role, you must be based in London or the United Kingdom, with the ability to easily come to our London office on a monthly basis.
About The Role
We’re looking for a CRM Ops Marketer to build and scale AI-powered, highly personalized customer journeys that drive activation, adoption, expansion, and retention. You’ll work closely with Growth Owners, Sales, Product, and Events to turn our CRM into a strategic growth engine, powering multi-channel campaigns that meet customers with the right message, at the right time, in the right place. This is a role for a CRM expert with AI instincts, a creative edge, and a drive to make every customer touchpoint count.
What You’ll Do
- Lead lifecycle strategy across key segments from onboarding to expansion and renewal.
- Run multi-channel campaigns via email, LinkedIn, Twitter, lu.ma, ABM, and more to boost engagement and revenue.
- Leverage AI & automation tools to personalize and scale CRM initiatives efficiently.
- Drive revenue impact by improving pipeline velocity, expansion, and Net Revenue Retention.
- Ensure CRM hygiene and monitor key KPIs to optimize lifecycle performance.
- Work cross-functionally to align CRM efforts with business goals.
What You Bring
- HubSpot expertise and familiarity with tools like Amplemarket, Apollo, or similar.
- Proven track record in B2B SaaS or fintech CRM marketing (3+ years preferred).
- Experience designing journeys across activation, adoption, retention, and upsell.
- Obsession with AI in marketing - from personalisation to workflow automation.
- Strategic thinker with a test-and-learn mindset and fast execution.
- Highly collaborative with strong project management skills.
Bonus If You Have
- Hands-on experience with AI-based personalisation tools or journey orchestration platforms.
- A passion for emerging tech and customer experience innovation.
Interview Process
- Talent Screen - 45 min
- 1st Interview - 60 min
- Case Study Interview - 90 min
- Culture Interview - 60 min
Benefits
- Fully-Remote / Hybrid – The choice is yours!
- 25 Days Paid Holiday + Bank Holidays + Your Birthday Off
- Earn an extra day of annual leave for every year you’re at Cryptio
- 4% Pension Contributions toward your future!
- Private Medical & Dental Insurance with Allianz!
- Attractive Maternity and Paternity Policies for your growing family
- Gym Classes or Spa Treatments with ClassPass!
- Apple MacBook Pro – The best tech at your fingertips!
- $200 Workplace Budget to create your perfect home office!
- Training and Development Budget – Invest in yourself and grow!
Founding RevOps in City of London employer: Next Matter
Contact Detail:
Next Matter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Founding RevOps in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that dream role.
✨Tip Number 2
Prepare for those interviews! Research Cryptio, understand their mission, and think about how your skills can contribute to their growth. Show them you’re not just another candidate, but someone who’s genuinely excited about what they do.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you note to express your appreciation and reiterate your interest. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Cryptio.
We think you need these skills to ace Founding RevOps in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Founding RevOps role. Highlight your CRM expertise and any experience with AI in marketing, as these are key aspects of what we're looking for.
Show Your Passion: Let your enthusiasm for the crypto space shine through! We want to see your genuine interest in emerging tech and customer experience innovation, so don’t hold back on sharing your thoughts.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Cryptio!
How to prepare for a job interview at Next Matter
✨Know Your CRM Inside Out
Make sure you’re well-versed in HubSpot and any other CRM tools mentioned in the job description. Be ready to discuss how you've used these platforms to drive customer engagement and retention in your previous roles.
✨Showcase Your AI Passion
Since this role involves leveraging AI for personalisation, come prepared with examples of how you've successfully implemented AI-driven strategies in your past work. This will demonstrate your obsession with AI in marketing and your ability to innovate.
✨Prepare for Case Studies
Expect a case study interview, so practice analysing customer journeys and developing multi-channel campaigns. Think about how you would approach lifecycle strategies and be ready to present your ideas clearly and confidently.
✨Emphasise Collaboration Skills
This role requires working cross-functionally, so highlight your experience collaborating with different teams. Share specific examples of how you’ve aligned CRM efforts with business goals and driven results through teamwork.
