Nextlink is seeking The Palantir Platform Administrator is responsible for ensuring the Palantir environment remains reliable, secure, compliant, and cost-effective. This role manages day-to-day platform operations, access control, governance, monitoring, incident resolution, release coordination, and user support while collaborating with internal stakeholders and external vendors to maintain operational excellence. Key Responsibilities Administer and maintain the Palantir platform to ensure high availability, performance, and operational stability. Manage user access, roles, permissions, and authentication in accordance with organizational security policies. Implement and maintain governance frameworks to ensure compliance with internal standards and regulatory requirements. Monitor platform health, performance, and system availability; proactively identify and resolve operational issues. Handle incidents, problems, and service requests, performing root cause analysis and implementing preventive measures. Coordinate change management activities and software releases to ensure smooth and controlled deployments. Provide technical support and guidance to internal users, resolving platform-related issues in a timely manner. Collaborate with business stakeholders, IT teams, security teams, and external vendors to support platform operations and continuous improvement. Develop and maintain operational documentation, standard operating procedures (SOPs), and knowledge base articles. Monitor platform utilization and optimize resource usage to ensure cost-effective operations. Requirements Required Skills & Experience Experience in Palantir platform administration and operational support. Strong understanding of platform administration, monitoring, and operational best practices. Knowledge of identity and access management (IAM), security controls, governance, and compliance frameworks. Hands-on experience with Incident, Problem, Change, and Release Management processes (ITIL preferred). Experience monitoring platform performance, troubleshooting issues, and conducting root cause analysis. Excellent stakeholder management and vendor coordination skills. Strong analytical, communication, and problem-solving abilities. Ability to work effectively in cross-functional and fast-paced environments. Preferred Qualifications Experience with enterprise platform operations and administration. Familiarity with ITIL processes and service management tools. Knowledge of cloud platforms, automation, scripting, or DevOps practices is an added advantage. Relevant certifications in IT Service Management, Cloud, or Security are desirable.
Project and Monitoring Coordinator employer: Next-Link
Next-Link is an exceptional employer that fosters a dynamic work culture, encouraging innovation and collaboration among diverse teams. With a focus on employee growth, this role offers unique opportunities to engage in cutting-edge research while enjoying the flexibility of a hybrid/remote work model in the vibrant town of Slough. Join us to make a meaningful impact in the fields of content analytics and AI, all while developing your skills in a supportive environment.
