Support Specialist - Training & Career Growth in Glasgow
Support Specialist - Training & Career Growth

Support Specialist - Training & Career Growth in Glasgow

Glasgow Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide exceptional customer service and resolve inquiries with a friendly approach.
  • Company: Dynamic marketing firm in Glasgow with a supportive work culture.
  • Benefits: Comprehensive training, career growth opportunities, and a friendly team environment.
  • Why this job: Join a team that values your growth and offers hands-on training.
  • Qualifications: Strong communication skills and a problem-solving mindset.
  • Other info: Perfect for those looking to kickstart their career in a vibrant setting.

The predicted salary is between 28800 - 43200 £ per year.

A dynamic marketing firm in Glasgow is seeking a motivated Customer Support Representative to join their team. You will focus on providing exceptional customer service, handling inquiries, and resolving issues with a friendly approach.

The ideal candidate should possess strong communication skills, a problem-solving mindset, and the ability to multitask effectively. The firm emphasizes training and a supportive work environment, making it a great place to develop your career.

Support Specialist - Training & Career Growth in Glasgow employer: Next Level Marketing Group

Join a dynamic marketing firm in Glasgow that prioritises employee development and offers a supportive work culture. With a strong emphasis on training, you will have ample opportunities for career growth while working alongside a team that values exceptional customer service and collaboration. Experience a rewarding environment where your contributions are recognised and encouraged.
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Contact Detail:

Next Level Marketing Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Specialist - Training & Career Growth in Glasgow

✨Tip Number 1

Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.

✨Tip Number 2

Practice your communication skills! Since this role is all about customer support, try role-playing common scenarios with a friend. It’ll help you feel more confident when handling inquiries.

✨Tip Number 3

Show off your problem-solving skills! Think of examples from your past experiences where you successfully resolved issues. Be ready to share these stories during your interview to demonstrate your capabilities.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Support Specialist - Training & Career Growth in Glasgow

Customer Service
Communication Skills
Problem-Solving Skills
Multitasking
Teamwork
Adaptability
Time Management
Conflict Resolution

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style into your writing. Remember, we’re looking for someone who can connect with customers in a friendly way.

Highlight Relevant Experience: Make sure to showcase any previous customer service experience you have. Whether it’s handling inquiries or resolving issues, we want to know how your background aligns with the role. Be specific about your achievements and how they relate to the job!

Tailor Your Application: Don’t just send out the same application everywhere! Take the time to tailor your application to our firm. Mention why you’re excited about the opportunity to work with us and how you can contribute to our supportive environment.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Next Level Marketing Group

✨Know the Company

Before your interview, take some time to research the marketing firm. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Communication Skills

As a Support Specialist, strong communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences where you successfully handled customer inquiries or resolved issues, highlighting your friendly approach.

✨Demonstrate Problem-Solving Abilities

Prepare for situational questions that assess your problem-solving skills. Think of specific instances where you faced challenges and how you tackled them. This will illustrate your ability to think on your feet and find solutions, which is crucial for this role.

✨Express Your Desire for Growth

Since the firm emphasises training and career growth, make sure to express your enthusiasm for personal development. Share your career goals and how you see yourself growing within the company. This shows that you’re not just looking for a job, but a long-term opportunity.

Support Specialist - Training & Career Growth in Glasgow
Next Level Marketing Group
Location: Glasgow
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