At a Glance
- Tasks: Drive client success through calls, relationship management, and campaign oversight.
- Company: Join a dynamic team in a vibrant Chester office.
- Benefits: Competitive salary, bonuses, health perks, and fun company events.
- Other info: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: Make a real impact by building strong client relationships and achieving targets.
- Qualifications: Strong communication skills and a knack for relationship building.
We are seeking an ambitious and motivated Client Account Manager to join our team at our Chester office.
The Role
This position combines outbound calling with account management. You will be responsible for generating results, maintaining strong client relationships including retention, and ensuring campaigns run smoothly.
- Achieve KPIs through outbound sales calls and emails to target companies
- Manage client relationships through regular meetings, performance tracking, and issue resolution
- Maintain accurate client folders and campaign records
- Handle account administration, including results processing, scheduling meetings, arranging site visits, and calendar management
- Strong written and verbal communication skills
- Ability to work independently and manage workload effectively
- Confident in overcoming objections and building relationships
- Proficient with computers (Microsoft Excel experience preferred)
- Experience in telemarketing, telesales, or customer service is desirable
Salary and Benefits
- Salary of £25,000 – £26,000 per year, pro rata for part time
- Bonus and commission opportunities, including quarterly bonus
- Benefits package including:
- Company pension
- Health and wellbeing programme
- Company events
- Free parking
Client Account Manager in Eccleston employer: Next Level Consultancy Group
Join our dynamic team in Chester as a Client Account Manager, where you'll thrive in a supportive work culture that prioritises employee growth and development. With competitive salary packages, bonus opportunities, and a comprehensive benefits scheme including health and wellbeing programmes, we ensure our employees feel valued and motivated. Our commitment to fostering strong client relationships and achieving results makes this an exciting and rewarding place to advance your career.
Contact Details:
Next Level Consultancy Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Manager in Eccleston
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and client base. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your pitch! Whether it's on a call or in a meeting, being able to confidently communicate your skills and how they align with the role is key. We recommend rehearsing with a friend or in front of a mirror.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position and helps build that all-important relationship.
✨Tip Number 4
Don’t forget to leverage your network! Reach out to connections who might have insights into the company or role. We can help you find opportunities through our website, so make sure to check it out!
We think you need these skills to ace Client Account Manager in Eccleston
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Account Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since strong written communication is key for this role, ensure your application is clear and concise. Use professional language but let your personality shine through. We love a bit of flair, as long as it’s appropriate!
Highlight Relevant Experience:If you've got experience in telemarketing, telesales, or customer service, make sure to showcase it! We’re looking for someone who can hit the ground running, so any related achievements will definitely catch our eye.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Next Level Consultancy Group
✨Know Your Numbers
Before the interview, brush up on your KPIs and be ready to discuss how you've achieved them in past roles. This shows you understand the importance of results and can back it up with real examples.
✨Build Rapport
Since this role is all about client relationships, practice building rapport during the interview. Use active listening, ask questions about the company culture, and show genuine interest in their clients' needs.
✨Showcase Your Communication Skills
Prepare to demonstrate your strong written and verbal communication skills. You might be asked to role-play a client call or write a follow-up email, so think about how you can convey professionalism and clarity.
✨Be Ready for Objections
Expect to discuss how you handle objections. Prepare a few scenarios where you successfully turned a 'no' into a 'yes'. This will highlight your confidence and ability to build relationships under pressure.
